Jim Hudson Toyota

We were very impressed that they gave us four new tires after we had made payment but before their safety check and detailing of the vehicle after we had made payment but before their safety check and detailing of the vehicle More

Professionalism The entire experience took 2 1/2 hours. While almost everything was positive, but we were left sitting alone over 30 minutes, until I asked someone t The entire experience took 2 1/2 hours. While almost everything was positive, but we were left sitting alone over 30 minutes, until I asked someone to locate our salesman--it was noon and we were extremely hungry. No offer of water... We were then moved to the finance seating area and soon the deal was finalized. Both finance employees, while not unfriendly, were strictly business. The second employee, who did not provide his name, did not invite us into his office and even yelled out questions to us across the waiting area, while another customer was not far from us. This seems very unprofessional. More

I love Jim Hudson Toyota. I have always had excellent service in the years i have been going there from Jonathan Arnold . Always accommodating and with a great friendly smile. service in the years i have been going there from Jonathan Arnold . Always accommodating and with a great friendly smile. More

He explained reason for service recommendations and took the time to review previous service history. He was pleasant and polite. Love my Prius Thank you! the time to review previous service history. He was pleasant and polite. Love my Prius Thank you! More

Excellent service. Disappointed as only about 1/2 staff had mask over mouth and nose. Lots of covered chin but not on mouth. I did not feel safe. I waited outside. had mask over mouth and nose. Lots of covered chin but not on mouth. I did not feel safe. I waited outside. More

Friendly, helpful professionals I have used the service department for over 12 years and have always had a favorable experience. The service managers are accommodating, friendly and I have used the service department for over 12 years and have always had a favorable experience. The service managers are accommodating, friendly and very knowledgeable. The waiting area is awesome,! More

Accommodating for special needs to obtain routine service. After initial misunderstanding of pickup and delivery service offer, all worked out well. Happy with my Highlander, Toyota products, and Jim Moore dea After initial misunderstanding of pickup and delivery service offer, all worked out well. Happy with my Highlander, Toyota products, and Jim Moore dealerships overall. Staff was great to work with. More

My guy knows me & my car My service manager works with me to get the right time to get in & out. Let's me know how long & how much the experience will be. Mike Crocker wants t My service manager works with me to get the right time to get in & out. Let's me know how long & how much the experience will be. Mike Crocker wants the best for me & my car. It makes me feel important. That he is glad each time I come back with my car. More

Wonderful customer service! Always happy with the wonderful customer service of Mike Crocker! We keep going back to Mike Crocker for our families 3 Toyota cars customer service! Always happy with the wonderful customer service of Mike Crocker! We keep going back to Mike Crocker for our families 3 Toyota cars customer service! More

The staff members all tried to satisfy my needs. They were pleasant, courteous and professional. I wanted a 2020 Highlander and that’s what I got! were pleasant, courteous and professional. I wanted a 2020 Highlander and that’s what I got! More