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Jim Hudson Toyota

Irmo, SC

4.5
1,094 Reviews

970 Columbiana Drive

Irmo, SC

29063

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Showing 1,094 reviews

July 18, 2020

Previously, tires that HAD ALREADY been rotated as necessary from prior owners use and our purchase were rotated unnecessarily. This most recent service corrected that. Thank you! More

by sahunt67sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crocker
Jul 20, 2020 -

Jim Hudson Toyota responded

You are absolutely welcome! Thank you for taking the time to tell us about the amazing service you received from Mike and our team. Please let us know if you need anything else.

July 18, 2020

Mike Crocker continues to not only meet our needs of maintenance but to exceed our expectations. He’s a great guy and always seems personally interested in the care and upkeep of our cars. Thanks, Mike More

by martyadavis
Recommend Dealer
Yes
Employees Worked With
Mike Crocker
Jul 20, 2020 -

Jim Hudson Toyota responded

Thanks for sharing your quality experience with Mike. We appreciate your business and hope to see you again soon!

July 18, 2020

I was disappointed that when I picked up my car from being serviced, my service writer was not wearing his face mask properly. There was also a technician closer than six feet to me that had no mask on. More

by Rusty
Recommend Dealer
Yes
Employees Worked With
Doug Morrison, Scott McLauglin, Mike Crocker
Jul 20, 2020 -

Jim Hudson Toyota responded

Rusty, we appreciate your feedback. We can assure you that the safety and wellbeing of our customers and staff are our top priority. We will pass this along to management and should you wish to discuss our safety procedures, please feel free to reach out to our Customer Relations Manager, Susan Laird, via email at slaird@jimhudson.com or phone at 803-726-3306.

July 17, 2020

Great Customer Service Was in for service on a 2007 Toyota , the service department was friendly and very helpful. I got all my service needs taken care of. I will return fo More

by brucejacky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Arnold
Jul 20, 2020 -

Jim Hudson Toyota responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit with Jonathan. Do not hesitate to reach out if you need anything else.

July 16, 2020

Rating Excellent, prompt, professional customer service. Luis was quick and professional. He recognized me from previous service appointments and took care o More

by lolohill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Velez
Jul 16, 2020 -

Jim Hudson Toyota responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit with Luis. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

July 15, 2020

Quick, very good Good Experience, quick, 5000 mile checkup... wasn't impressed with the care wash.... Didn't fully clean nor did they wipe down excess water.... oth More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchel Snellgrove
Jul 15, 2020 -

Jim Hudson Toyota responded

Mark, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

July 15, 2020

Worthy of their awards ! Coming from Augusta, Georgia I did not know what to expect. I had made contact with the internet sales, David Bowden, and was curious if the vehicle w More

by Augusta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bowden
Jul 16, 2020 -

Jim Hudson Toyota responded

Augusta, thank you for taking the time to share your experience and leave us with such a great rating! We appreciate all feedback from our customers and should you wish to discuss anything further, please feel free to reach out to our dealership directly.

July 14, 2020

My visit was good. I was greeted by Galvin Thompson and then met with Chris Tudor to find out what the scheduled maintenance would involve. He asked me if the alignment had been done when new tires were bo More

by Kroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tudor, Galvin Thompson
Jul 15, 2020 -

Jim Hudson Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

July 13, 2020

Johnathan rocks! Getting my car serviced is always a great experience. And Johnathan Arnold is the best. His customer service is excellent! When I'm ready to purchas More

by peggyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Arnold
Jul 13, 2020 -

Jim Hudson Toyota responded

We are elated to hear that! Please let us know if you need any further assistance.

July 13, 2020

Great Service Experience Chris Tudor was very helpful, friendly and professional. Jim Hudson always provides a great customer service experience! That is why I will keep comi More

by Melissa King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tudor
Jul 13, 2020 -

Jim Hudson Toyota responded

Melissa, thank you for the great review in regards to Chris and for being such a great customer. We appreciate you and look forward to your next visit.

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