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Jim Hudson Toyota

Irmo, SC

4.4
1,095 Reviews

970 Columbiana Drive

Irmo, SC

29063

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Showing 1,095 reviews

April 14, 2022

When I arrived @ the Jim Hudson dealership, David Bowden, Internet Sales Mgr., was the one who approached me. Little did I know, this was my lucky day. From the beginning until the day I purchased the car, & More

by Teacher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bowden, Brittney Wendell
Apr 27, 2022 -

Jim Hudson Toyota responded

Thanks for the 5-star rating! We appreciate your business.

February 08, 2022

It's the slowest month of the year; totally disappointed for $900+++!!! After 4 years. Wow🤨 More

by CSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Racer
Feb 09, 2022 -

Jim Hudson Toyota responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to our Customer Relations Manager, Susan Laird, via email at slaird@jimhudson.com or phone at 803-726-3306.

February 01, 2022

I had a pleasure to work with Angel Cedeno and the team on purchasing two cars for my kids: CH-R and RAV4. Even at the difficult inventory time, It was an easy business. It did not take long time. The deal More

by victor feygelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Inman
January 18, 2022

Had appt. 11:30. Didn’t get cat in shop until over 2 1/2 hours later. Even then did not fix but half of what I called them about. They care nothing for its customers, only the almighty dollar. Clark DuBose More

by R c DuBose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
So called service tech.
December 14, 2021

I have bought 2 new Camrys and 1 carolla from the Irmo Toyota store. The only decision I have to make when time to buy a vehicle is color and options. I will be buying from Jim Hudson Toyota. From s More

by David Cockrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Wall
Dec 16, 2021 -

Jim Hudson Toyota responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

Dec 16, 2021 -

David Cockrell responded

If you enjoy entertaining commercials and gimmicky phrases, there are dealerships that provide them. If you want to do business with a team that has a proven track record of operating with integrity as if Mr. Hudson were in the room with each transaction, I recommend any Jim Hudson dealership because of this culture. After we made the deal for my daughter's used low mile Carolla, they added a pinstripe while detailing it without me asking them to. They could have saved time and money but they delivered what they promised and more.

November 08, 2021

I was preparing to load my gear into the bed of my Tundra for a three week road trip when the tailgate latch broke. It was critical that the tailgate latch worked. I was storing my gear in the covered bed More

by Harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tudor
Nov 09, 2021 -

Jim Hudson Toyota responded

Thanks, Harold for sharing your experience with our service department. We are glad to hear that Chris Tudor and our team were able to be of assistance to you.

November 01, 2021

Service Representative, Nicholas Terry did a excellent job communicating information on what the service they were going to do on my Toyota Highlander. More

by sclemmensen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Terry
Nov 01, 2021 -

Jim Hudson Toyota responded

Thanks for the great rating! We appreciate your business.

November 01, 2021

I have two Toyotas (both from Jim Hudson) and I really appreciate the quality of the service department. More

by esharkeysc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Racer Five Stars, Hunter Lineback Five Stars
Nov 01, 2021 -

Jim Hudson Toyota responded

Thanks for the great rating! We appreciate your business.

October 29, 2021

My Salesman, David Bowden, provided excellent assistance with securing and delivering our desired vehicle. Within 3-4 hours of initial contact, he located the hard to find White 4Runner SR5 Premium. His fo More

by harpvs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bowden
Nov 01, 2021 -

Jim Hudson Toyota responded

Thanks for the great rating! We appreciate your business.

October 29, 2021

Great all around experience. Friendly staff who kept me informed of progress. Good review of service completed. More

by kthornberry1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Nov 01, 2021 -

Jim Hudson Toyota responded

Thanks for the great rating! We appreciate your business.

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