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Jim Hudson Toyota

Irmo, SC

4.5
1,094 Reviews

970 Columbiana Drive

Irmo, SC

29063

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Showing 1,094 reviews

September 01, 2020

The staff is always polite, courteous, and very informative. They take care of your vehicle needs and answer concerns you may have. Thank you very much. More

by Big T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Barton
Sep 02, 2020 -

Jim Hudson Toyota responded

That's what we love to hear! Thank you for taking the time to leave this great review. We look forward to serving you in the future. In the meantime, if you need anything else, don't hesitate to reach out!

September 01, 2020

As always, all was top notch at Jim Hudson! I particularly enjoyed the TV being on HGTV during my wait time yesterday. Wait time was minimum. More

by princamcw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a pleasure to meet Ken Barton, a Service Manager whom I had not previously met.
Sep 02, 2020 -

Jim Hudson Toyota responded

Thanks so much for sharing your service experience. If there is anything else you need, please let us know.

August 31, 2020

My 5 stars are solely for Assistant Service Manager, Mike Crocker. He always provided excellent customer service. He is always friendly and knowledgeable, which I appreciate. More

by Jasmine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Crocker
Sep 02, 2020 -

Jim Hudson Toyota responded

Thank so much for sharing your experience with Mike Crocker, we are so happy to hear about it! Please let us know if you need anything else, we'd be more than happy to help.

August 30, 2020

Great to be able to take my Highlander somewhere to make sure everything is good so it will last a longtime. Thanks for the staff at Jim Hudson. More

by " L "
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Jim Asher, Doug Morrison, John Rectenwald, J Renard Green, Scott McLauglin, Sam Bolton, Ted Inman, Randy Creech, Jim Malivuk
Sep 02, 2020 -

Jim Hudson Toyota responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

August 29, 2020

I made my appointment the day before. Mike Crocker made the appointment and told me what they would be doing at the appointment. It was a first servicing since I purchased my Rav 4. I arrived and was told More

by bonnienurick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crocker
Sep 02, 2020 -

Jim Hudson Toyota responded

Wow, that is what we love to hear! Thank you for the kind words in regards to Mike. Your recommendation means the world to us.

August 29, 2020

Great service as always... Jonathan was great as always!!!!! Time spent waiting on service was less than told I would be there...Great team... as always More

by Wandadantzler65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 02, 2020 -

Jim Hudson Toyota responded

We are elated to hear that! Please let us know if you need any further assistance.

August 29, 2020

My vehicle was damaged by the service department. I brought my car in for and oil change. After leaving, I was less than .3 miles away when I heard a horrible noise coming from my car. The service de More

by Unhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fil Catania
Sep 02, 2020 -

Jim Hudson Toyota responded

Thank you for bringing this to our attention and we sincerely apologize to hear this. We take customer satisfaction seriously, and have passed this along to management to look into. In order for us to better assist with this situation, please reach out to our Service Director, Ed Yager, via email at eyager@jimhudson.com.

August 29, 2020

Always good service and friendly service techs. 4Lo, 4Hi, ABS and skid lights came on dashboard. Took it in immediately and Ken wrote it up and said that they would have to run diagnostics. I left it More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Barton
Sep 02, 2020 -

Jim Hudson Toyota responded

We are happy to hear that our service techs are helping you out to ensure top quality service on your vehicle. Please let us know if there is anything else we can do in the meantime. We'd be more than happy to help.

August 28, 2020

My service advisor, Chris Tudor did an excellent job researching and explaining the service that needed to be done. His research revealed that some of the work I had requested was actually done on a pr More

by tbinford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tudor
Sep 02, 2020 -

Jim Hudson Toyota responded

We are happy to hear that, thanks for taking the time and letting us know. Please let us know if there is anything else we can assist with. We'd be more than happy to help.

August 26, 2020

Mike always provides great service he has great knowledge of his work. He always has work done when promised. I always call on him and I tell others to do also More

by duncan7864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crocker
Aug 27, 2020 -

Jim Hudson Toyota responded

We are pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us.

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