Jim Hudson Toyota

My visit to Jim Hudson Toyota was a very unpleasant experience from start to finish. I won't lie; the quality of vehicles is pretty good and the appeal of the dealership is really nice but the Custome experience from start to finish. I won't lie; the quality of vehicles is pretty good and the appeal of the dealership is really nice but the Customer Service lacked some serious professionalism and integrity. I first walked in and expected someone to greet me, from the sales representative on his cell phone making an obvious personal phone call to the man dozing off at his work station and got nothing. After waiting for about 15-20 minutes someone finally came and assisted me. The vehicle viewing and test drive went very well; it started to go bad again when we began talking about financial matters. I was already approved for loan through a highly reputable third party bank. The staff told me that they would not be able to take the check because if was out of state, I verified with the third party Bank and was told that was an untrue statement made by the dealership. The finance department was so adamant about running my credit so that I would have to get a loan from their bank at an outrageous interest rate and high monthly payments. The Finance Director came to talk to me after I had spoken to my third party bank on phone and said that they would be able to take the check with a down payment. It was just a horrible full of lies visit. I do not recommend this dealer to anyone trying to purchase a vehicle, as this dealership is doing nothing more than trying to make noticeable profit off of the consumer. More

Excellent service from start to finish. We looked at 3 different dealerships in Columbia area and Jim Hudson's was the best experience by far. All the employees are friendly and helpful. I never felt pus different dealerships in Columbia area and Jim Hudson's was the best experience by far. All the employees are friendly and helpful. I never felt pushed, hasseled or rushed. They made me a very fair offer on my trade in and when I asked for some minor cosmetic issues to be repaired on the used vehicle they were selling me didn't bat an eyelash. I didn't have to do some song and dance negotiating. Furthermore I had my toddler with me the entire time and between the playroom, the I house theater showing Lion King, Madagascar etc and the free popcorn and cookies she didn't want to leave. It's a 5 star organization. John R in sales is thorough, professional and extremely considerate of my time. We love our car and look forward to more business with Jim Hudson. More

I would recommend this dealership because the customer service was outstanding. Every employee that passed my boyfriend and I, while we were waiting on a particular salesperson,asked if there was anything service was outstanding. Every employee that passed my boyfriend and I, while we were waiting on a particular salesperson,asked if there was anything that they could do. Even had one employee asked if we needed anything to drink like 3 times. Always kept checking on us. The dealership is very nice and welcoming. My boyfriend is thinking of getting him a car in the near future and was very impressed that he is considering coming back to Jim Hudson Toyota. More

Great dealership. Steve Arnold was very helpful. He did not pressure us into buying any vehicle. Once we found the vehicle we were interested in Steve let us take the vehicle for a test drive, still no pre not pressure us into buying any vehicle. Once we found the vehicle we were interested in Steve let us take the vehicle for a test drive, still no pressure to buy. This is a great dealership and Steve Arnold was a great sales person. I recommend Jim Hudson Toyota and please see Steve. More

Luis was a very friendly and helpful salesman. Not your typical sales person type. Easy to talk to and very patient in the car buying process! Thanks for the new Toyota and working with my folks and I! typical sales person type. Easy to talk to and very patient in the car buying process! Thanks for the new Toyota and working with my folks and I! More

Although I did not by a Toyota, Mr. Fernandez was by far the most knowledgeable, courteous and helpful sales representative I met in my car search. I drove cars from four different car manufacturers and Mr. the most knowledgeable, courteous and helpful sales representative I met in my car search. I drove cars from four different car manufacturers and Mr. Fernandez stood head and shoulders above other men in the business. I truly regretted that I couldn't buy my Impala from him! He was the quintessential gentleman, never patronizing, answering all of my questions thoroughly and professionally. My decision to buy GM was based solely on comparing cars and prices. Many thanks and my regrets to a wonderful representative of Toyota. More

From the moment I walked into the dealership to the time From the moment I walked into the dealership to the time I left with my old car traded in and driving my new car off the lot, I was impressed to the From the moment I walked into the dealership to the time I left with my old car traded in and driving my new car off the lot, I was impressed to the point of astonishment at the customer-centric way in which I was treated. Every aspect of what, for me, is often an unpleasant or tiresome exercise,was for once in my car-buying life,a smooth,professional and fast process. The Sales Associate knew the product and could answer my questions. If there was something he did not know off the top, he said so, instead of giving me the run-around.Every step of the trade -in and purchase process was handled expeditiously and with a courtesy usually foreign to car dealerships. I left feeling I had been treated wonderfully by everyone involved and cannot speak highly enough of the employees I encountered. The lasting impression I took away, along with the car, was one which will ensure I go back to Jim Hudson Toyota for a long time to come. More

I just bought another Toyota truck from this dealership. This is the 2nd time I used Jim Hudson Toyota. And after dealing with Jim Malivuk the first time, I insisted on using him this time as well. Jim is a This is the 2nd time I used Jim Hudson Toyota. And after dealing with Jim Malivuk the first time, I insisted on using him this time as well. Jim is always helpful and painfully honest. You're never in the "right" situation to trade a vehicle, but Jim makes it as painless as possible. He's a great guy, and one that I thing represents the dealership well. He's super cool, and wa able to get me into the vehicle I wanted back to back times - no matter how I looked on my end. Great dealership, great salesman - perfect product. I seriously doubt I'll ever own anything other than a Toyota! More

After months of searching for just the right toyota highlander, I finally found the right one for my family. Since I live in North Georgia and had a 3 hour drive ahead of me, I wanted to be certain be highlander, I finally found the right one for my family. Since I live in North Georgia and had a 3 hour drive ahead of me, I wanted to be certain before making this drive. Butch immediately reponded to my internet reply and was very pleasant to work with. I didn't feel pressured in any way and we did business on my terms. Butch went above and beyond to answer all of my questions concerning this highlander and we even worked out pricing in advance which made my experience much more enjoyable. I stated my price range and they met me as close as possible. If I am ever in the market for another car, I will definitely consider working with Jim Hudson Toyota again. More

Butch and the finance team went out of their way to work a good price for me. More than happy with what I paid for my truck with the extras that came with it. Will definitely look here when it comes time a good price for me. More than happy with what I paid for my truck with the extras that came with it. Will definitely look here when it comes time to purchase a vehicle again. More