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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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November 28, 2020

Always pleased with the outstanding service I receive when I take my vehicle in to be serviced. Love the way I receive my vehicle back all washed and clean. More

by croft1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia to take care of your vehicle. Our team is committed to offering excellent service and I am happy to hear that always comes through to you!

November 27, 2020

Everything was taken care of in a friendly and efficient manner . The service was fast and met my every expectation.Danny worked hard to please me. More

by Ijablon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Jim Hudson Lexus responded

Thank you for posting about your 5-star experience with Danny at Jim Hudson Lexus of Columbia. We are proud to have earned your business and we look forward to taking care of you next time!

November 26, 2020

I was able to get a last minute appointment which I appreciated. The first person I spoke to was friendly, helpful and flexible. Melvin was all those things as well. More

by Kim Sizemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
Nov 30, 2020 -

Jim Hudson Lexus responded

Kim, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Melvin and our team at Jim Hudson Lexus of Columbia, and we hope to see you again sometime!

November 26, 2020

This dealership is always welcoming and professional. I appreciated the loaner vehicle when the service was going to take an extra day. Overall excellent service and experience. More

by Lisa W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Jim Hudson Lexus responded

Lisa, thank you for taking the time to leave us a review! We are grateful for your business here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

November 26, 2020

Excellent service by the friendly service department and my service was completed in the time frame they promised. The waiting room was inviting and comfortable. More

by jhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

November 26, 2020

Great service as always! Erik was really friendly and knowledgeable. The work was completed quickly and the loaner program is always a plus for me! More

by Beachgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we will certainly let Erik know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 25, 2020

Service is a treat when my car comes to your dealership. How many customers/people can say that? That's always the case when I bring my car in. Sam Mercado has become my go-to person in service. He kno More

by lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Jim Hudson Lexus responded

Hi Lainer - Thank you for the five-star review! It means a lot to hear that you are so confident in Sam and the Jim Hudson Lexus of Columbia team to get the job done. We appreciate your loyalty and are wishing you many safe and happy miles in your Lexus RX 350!

November 25, 2020

I always have a wonderful experience when I visit Jim Hudson Lexus. This was my first service and was beyond impressed with Sam Mercado! 5 star experience More

by Janet B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Jim Hudson Lexus responded

Thank you, Janet, for your continued support! We're proud to have earned your business at Jim Hudson Lexus of Columbia and we look forward to working with you next time!

November 22, 2020

Always a wonderful visit to Jim Hudson Lexus. Came in for my 30,000 mile service. Danil met me in the service bay promptly and cordially. He completed paperwork timely and told me length of time I would be w More

by Kathryn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Jim Hudson Lexus responded

Your feedback means so much to us, Kathryn. We are happy to hear that your visit to Jim Hudson Lexus of Columbia was such a seamless experience and that Danil was so helpful throughout the process! Hope to see you next time!

November 22, 2020

Every time I come here the people and service are great! Mr. Due was super nice and provided great customer service! It was truly a pleasure! More

by anmumford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Jim Hudson Lexus responded

We're so grateful to have you in the Jim Hudson Lexus of Columbia family! It's wonderful to hear that Erik made your latest service visit so special. Thank you for trusting us with all your repair and maintenance needs!

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