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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,021 Reviews

2,021 Reviews of Jim Hudson Lexus - Service Center

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September 02, 2024

Always a great experience. Car was delivered and picked up promptly. Service dept sent video and kept me abreast. More

by vedwards3809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jim Hudson Lexus responded

Thank you for your review! We’re glad to hear that you had a great experience and that our team kept you updated with timely videos. If you need anything else, we’re here to help!

August 30, 2024

We have had our 2024 lexus RX350 for 8 months now. From purchase to now we have been treated great by Jim Hudson Lexus. We bouth the car.from Paule Ogburn. He was fantastic. Best buying experience More

by ebdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paule Ogburn
Sep 02, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're delighted to hear that both Paule and Tanner have provided exceptional service throughout your time with Jim Hudson Lexus of Columbia. Enjoy every moment with your 2024 Lexus RX350, and we appreciate the recommendations!

August 30, 2024

Great atmosphere with an extremely friendly and professional team! The communication was clear and prompt. More

by gcasleysawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman (Five stars!)
Aug 30, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you enjoyed the atmosphere and found our team at Jim Hudson Lexus of Columbia friendly and professional. Thanks for sharing your experience!

August 28, 2024

Excellent service, technician and service representative did a great job keeping me informed. Would recommend them for Lexus. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Jim Hudson Lexus responded

Tony, thanks for recommending Jim Hudson Lexus of Columbia! We're glad to hear our team kept you well-informed and provided excellent service.

August 28, 2024

I had a minor problem with my Lexus. Call Danny and left a message. Return call shortly and had a appointment setup for the next day. Was end out in a timely manner. Staff is very know More

by blackmon.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Jim Hudson Lexus responded

Thank you for your loyalty over the past 15 years, Michael! We're glad to hear Danny and our team at Jim Hudson Lexus of Columbia provided timely and knowledgeable service. We appreciate your continued trust in us!

August 24, 2024

Excellent customer service provided by Melvin Alston and service technician! It was an absolute exceptional experience! More

by Black Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your exceptional experience with Melvin and our service technician at Jim Hudson Lexus of Columbia! We're delighted to hear about the excellent customer service you received.

August 24, 2024

So professional and staff so nice. Comfortable waiting area. Jared kept me updated on progress of service. More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Aug 26, 2024 -

Jim Hudson Lexus responded

Lucy, we're delighted to hear that Jared and the team at Jim Hudson Lexus of Columbia provided you with a professional experience and comfortable waiting area. Thanks for sharing your feedback!

August 23, 2024

Good service and pleasant atmosphere as I waited for my complimentary maintenance on my car. More

by Pck
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
Aug 23, 2024 -

Jim Hudson Lexus responded

We can't thank you enough for your support of Jim Hudson Lexus of Columbia. We hope to see you again down the road!

August 22, 2024

Excellent experience from the time I arrived until the time I left. Great dealership. I enjoyed myself. More

by urrrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman is excellent. He is a 5 star.
Aug 23, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you had an excellent experience at Jim Hudson Lexus of Columbia! Thank you for the kind words and support. Enjoy your new ride!

August 21, 2024

I recently had an outstanding experience at Jim Hudson Lexus, thanks to Jared, who was my specialist. From the moment I walked in, Jared made the entire process smooth and stress-free. He was incredibly k More

by Ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 21, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your outstanding experience at Jim Hudson Lexus of Columbia! We're delighted to hear that Jared made the process smooth and stress-free. Enjoy your new Lexus, and we appreciate the recommendation!

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