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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,150 Reviews

2,150 Reviews of Jim Hudson Lexus - Service Center

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February 08, 2021

Great place. xxxxx xxxx xxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxxx xxxxxxxx xxxxxxxxx xxxxxx xxxxxxx xxxxx xxxxx More

by cwchitwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Feb 09, 2021 -

Jim Hudson Lexus responded

Thank you for the five stars! We are grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

February 07, 2021

Great experience and service. Melvin Austin has been my go to for 16 years. I recently worked with Danny in Melvin's absence and he was wonderful as well. More

by pyandle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Jim Hudson Lexus responded

We can't thank you enough for your years of business! We are thrilled that Melvin and Danny have taken such great care of you and we look forward to working with you next time at Jim Hudson Lexus of Columbia!

February 06, 2021

My recent overall visit was satisfactory and a little longer than I expected But I needed my rear brakes done immediately and I know that Jim Hudson Lexus was the best choice - as always. I love the Hi More

by Leisasanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Due, Jasmine Foreman
Feb 08, 2021 -

Jim Hudson Lexus responded

Thanks for trusting us to get the job done. We are grateful for your confidence in Jim Hudson Lexus of Columbia!

February 04, 2021

I have been a loyal Lexus customer for 20+ years and have always used Jim Hutson for service. This was my first time having Danil Weih as my customer service advisor. He was excellent! He took the time to te More

by Khawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Jim Hudson Lexus responded

We're so grateful to have you in the Jim Hudson Lexus of Columbia family! It makes our day to hear that Danil made your latest service visit just as exceptional as you've come to expect. Thank you for trusting us with all your repair and maintenance needs over the years - we look forward to seeing you again soon!

February 03, 2021

I was met by Melvin who provided an excellent customer service experience. He advised me as to what service was needed, the price, and time frame for service. The service was performed for the price he More

by .
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Jim Hudson Lexus responded

We pride ourselves on efficient, honest service, so this feedback means a lot to us! Thank you for trusting Melvin and the Jim Hudson Lexus of Columbia team with your business. We hope to welcome you back for your future service needs!

February 03, 2021

My Lexus 2019 LX 350 was serviced due to the 30,000 miles. Shannon proved all interaction and information with me. She deserves the highest rating. I purchased this Lexus at Charleston, SC and More

by Harold Thieken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Feb 03, 2021 -

Jim Hudson Lexus responded

Thank you for trusting our team with your business and your 2019 Lexus LX 350, Harold! We are grateful to have you as a customer and appreciate your kind words about Shannon. See you next time!

February 03, 2021

Over all a very good experience. However the car was not ready when promised and there was no attempt to notify me that it would not be ready. Just a simple walk into the waiting area to say "We are running More

by erobinson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us this feedback. We are always striving to improve our service, and we will be sure to share this with our team to ensure that we improve our communication going forward. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again!

February 03, 2021

A top level facility, and feel super hygiene and clean. Danny was super friendly and helpful, with prompt guide and support as we need. We will come back again and recommend to others. More

by Steve Huang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Jim Hudson Lexus responded

We are honored by this glowing feedback, Steve! Thank you for recommending Danny and supporting Jim Hudson Lexus of Columbia. We look forward to seeing you next time!

February 03, 2021

Danil was excellent. He went above and beyond to get me in a loner which was newer than the one I currently have. I really enjoyed driving that car. Thanks for having great employees! 🥰 More

by VKonter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 03, 2021

The service team was very efficient yet thorough. I appreciate their commitment to make sure I was satisfied throughout the whole process. Thank you for the great service More

by jhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Goley
Feb 03, 2021 -

Jim Hudson Lexus responded

This review is gratifying to read! Thank you for trusting our team with your business and leaving us a positive review. We hope to have the opportunity to work with you again in the future! - Your friends at Jim Hudson Lexus of Columbia

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