Jim Hudson Lexus - Service Center

Great to work with, amazing service. Felt like family, very cared for and looked out for what needs my car needed and stuck with that very cared for and looked out for what needs my car needed and stuck with that More

Tanner is very knowledgeable and professional! I recommend him to any individual who needs work done. He gets the job done thoroughly and with a smile on his face! Thank you, Tanner! recommend him to any individual who needs work done. He gets the job done thoroughly and with a smile on his face! Thank you, Tanner! More

Tanner is very polite and knowledgeable. He is very professional and made my experience great. I will be back and sure to tell others! Thank you! professional and made my experience great. I will be back and sure to tell others! Thank you! More

Tanner is very honest and helpful when working with his customers. Customer satisfaction is first and foremost for him. He has a high level of industry knowledge which serves his customers well. I would hi customers. Customer satisfaction is first and foremost for him. He has a high level of industry knowledge which serves his customers well. I would highly recommend him and the dealership. More

This team always goes above and beyond to take care of my vehicle. I would note that recommending changing spark plugs and brake fluid at 60k miles is service that should not be recommended. I know that is vehicle. I would note that recommending changing spark plugs and brake fluid at 60k miles is service that should not be recommended. I know that is what the "book" says but with unleaded fuel and the braking system being a sealed system these should not be needed until the car hits 100k miles. Again no reflection on the dealership they were doing their job. Sam and his team always provide first class service. More

My car was in this morning for the 80,000 mile check and oil change. Shaun Crosier helped me from drop off to pick up and was extremely nice and helpful. Great customer service which is very appreciated! oil change. Shaun Crosier helped me from drop off to pick up and was extremely nice and helpful. Great customer service which is very appreciated! More

Service advisor Shannon is always helpful. She explains what the work is going to be plus then details the work that was done. I really like the video they send to let you know about anything you car needs what the work is going to be plus then details the work that was done. I really like the video they send to let you know about anything you car needs and the condition of what is found. Good to know its important to them. More

As always, great service and quality care at Lexus! However, I find these surveys annoying!! Please find a way to reward your employees without burdening your customers. Isn’t that what your front-l However, I find these surveys annoying!! Please find a way to reward your employees without burdening your customers. Isn’t that what your front-line managers are for, to make sure the employees are doing their jobs correctly? Shouldn’t they be the ones to tell you if the employee is doing a good job or not? I can promise you that if I ever feel that Lexus is not living up to my expectations, I will let your management team know. More

When I have my Lexus serviced, I expect friendly and superb service. I was not disappointed. Beginning with my phone call to Mrs. Daniels to schedule the service appointment to the completion of my serv superb service. I was not disappointed. Beginning with my phone call to Mrs. Daniels to schedule the service appointment to the completion of my service, everyone was friendly and eager to assist me. Upon entering the service lane, I was greeted by one of the workers. I informed him of my 8:00 a.m. appointment with Mr. Alston. Mr. Alston and I exchanged greetings. In his office, he explained the scheduled service and completed the forms for a loaner. I informed Mr. Alston the battery in my key required changing and he replaced it. Before returning to the Dealership, I received a video from Mr. Younts explaining the completed service. He also related my 450H may require new brakes at the next service. Upon returning to the Dealership, Mr. Alston explained the completed service and the possibility of requiring brakes at the next service. After paying for the service, Mr. Alston directed me to my clean 450H. As usual, I received friendly superb service from the Lexus team. More

Great place. xxxxx xxxx xxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxxx xxxxxxxx xxxxxxxxx xxxxxx xxxxxxx xxxxx xxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxxx xxxxxxxx xxxxxxxxx xxxxxx xxxxxxx xxxxx xxxxx More