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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,149 Reviews

2,149 Reviews of Jim Hudson Lexus - Service Center

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March 01, 2021

Hands down the best quality and service in the area. All team members are warm, courteous, and welcoming. My visit was short, sweet, and efficient! More

by AngTMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Last name Best , Jasmine Foreman
Mar 01, 2021 -

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 24, 2021

We brought our Lexus in for service and we were completely satisfied with our experience. Danny Chupek, our Service Consultant, did a great job for us. Kept us updated as we waited and everything More

by mkay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Danny went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

February 24, 2021

Tanner did an awesome ensuring all of my vehicle needs were taken care of. Thanks Tanner for being a 5 star provider! Thanks for everything. More

by IS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Jim Hudson Lexus responded

It's great to hear that Tanner took such good care of you! Thank you for trusting Jim Hudson Lexus of Columbia with your business!

February 22, 2021

I had a very pleasant experience Sam was as always I had a very pleasant experience Sam was as always friendly knowledgeable and efficient...my waiting time was as expected the car was washed and More

by Lieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Hudson Lexus responded

Lieb - Thank you for taking the time to share! We appreciate the kind words about Sam and will be sure to pass them along. Drive safely, and we hope to see you back at Jim Hudson Lexus of Columbia!

February 21, 2021

I've known Melvin for over 20 years. He is friendly, honest and straightforward in discussing service options. The dealership is responsive in scheduling service and arranging a loaner. Action speaks More

by jeric49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Hudson Lexus responded

Thanks for this amazing review in regards to Melvin. We appreciate you. Please let us know if you need anything else, we'd be happy to help!

February 21, 2021

Tanner did a great job...professional, friendly. My only criticism had nothing to do with him. It is the amount of time (roughly 3 hours) it took to do the work (replacing 2 TPS, 2 filters, general check up More

by Andi.lopic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Hudson Lexus responded

Thank you for sharing this feedback. We apologize for the delay you experienced and appreciate your patience throughout this process. It's great to hear that you received professional service from Tanner, and we look forward to assisting you in the future. Julie Plyler - Customer Relations Manager - 803-754-9500

Feb 22, 2021 -

Jim Hudson Lexus responded

Thanks for the great review in regards to Tanner. Please let us know if you need anything else in the future!

February 19, 2021

I received the outstanding service and friendly interaction that I have come to expect from Jim Hudson Lexus. I am never disappointed. Thank you very much. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Jim Hudson Lexus responded

Ron, thank you for the review! We couldn't be more grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and it means a lot to know that we have earned your trust and business. We look forward to your next visit!

February 18, 2021

Extremely helpful and knowledgeable of the equipment and features of the vehicles. This kid has upper management in his near future. Nice young man who will do great things for this company. More

by guy14xavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cowan, Jacob Cowan
Feb 18, 2021 -

Jim Hudson Lexus responded

We are thrilled that you were so well taken care of here at Jim Hudson Lexus of Columbia! Thank you for your business and stellar review. We hope to see you again down the road!

February 18, 2021

Tanner was very helpful when I brought my SUV in for service. He took care of a small problem on another one of my vehicles first , so we could take that car for lunch while the SUV got a regular servi More

by Jay C Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Jim Hudson Lexus responded

Hi Jay - Thank you for taking the time to share! We appreciate your business and are thrilled to hear that Tanner went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

February 17, 2021

I have been dealing with Tanner for years because of his great communication and complete honesty! I would not hesitate sending my friends and family to him and to Jim Hudson! More

by Gavin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Hudson Lexus responded

Your confidence in Tanner absolutely makes our day, Gavin! We're so lucky to have you in the Jim Hudson Lexus of Columbia family. Thank you for trusting us with all your service needs over the years!

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