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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,149 Reviews

2,149 Reviews of Jim Hudson Lexus - Service Center

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March 18, 2021

Melvin is very helpful and does a good job to make sure I have an excellent service experience every time. I have been using Jim Hudson Lexus for over 8 years now. More

by Jplambe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Jim Hudson Lexus responded

Thank you so much for trusting us with your vehicle time and time again! We are thrilled that you can depend on Melvin to provide excellent service. All of us here at Jim Hudson Lexus of Columbia wish you safe driving.

March 17, 2021

Danny was very nice and professional. He greeted me as soon as I approached the service center. I received a call to confirm my car was ready and recommended service. Awesome service guy More

by Keishajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Danny and our team took good care of you here at Jim Hudson Lexus of Columbia, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

March 16, 2021

Beautiful place. Treated with first class respect from Anita, Robert, Corbin, Kimberly, Sam and Reggie. Love your place since 2006. We love you. I would love polo shirts to show everyone we love Jim Hudso More

by My lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Corbin. Kimberly, Reggie
Mar 16, 2021 -

Jim Hudson Lexus responded

Thank you for this great feedback! We appreciate your business and are happy to hear that you had such a successful experience working with Anita, Robert, Corbin, and the team. Drive safely, and we are looking forward to seeing you back at Jim Hudson Lexus of Columbia next time!

Mar 16, 2021 -

My lexus responded

Got any Lexus polo shirts?

March 14, 2021

Clean, professional staff, timely service, knowledgeable staff, Neat waiting areas, kind staff, respectful, on time, valuable, reasonable cost, state of the art service, five star dealership. More

by Tellysi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jim Hudson Lexus responded

There are so many compliments in your review which we love! Thank you very much for choosing Jim Hudson Lexus of Columbia for your auto service needs.

March 13, 2021

I always take my car back to Jim Hudson Lexus. The loaner car is an incredible service that makes life so much easier. Hard to believe that you can actually offer that for routine service appointment More

by kenplesser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and it means a lot to know that Sam and our team are providing the accommodating and friendly service we pride ourselves on here. We look forward to your next visit!

March 12, 2021

Shannon Stratford in the service department gives excellent service. I always feel comfortable in dealing with her. Her knowledge and efficiency is spot on. I cannot say enough good things about t More

by LFrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Mar 12, 2021 -

Jim Hudson Lexus responded

Thank you for taking time to commend Shannon! We love that you can trust her to take excellent care of you and your vehicle. All of us at Jim Hudson Lexus of Columbia are grateful for your repeat business and continued support.

March 11, 2021

Service Representative was exceptionally helpful and made sure that all of my needs were met. In addition, I was confident that my servicing needs were in good hands, that’s why I am a bi-monthly repeat cus More

by hbrooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We are proud to have earned your business and happy to hear that you had such an exceptional experience working with Melvin. Drive safely, and we are looking forward to seeing you again at Jim Hudson Lexus of Columbia!

March 10, 2021

This dealership offers excellent customer service. Everything was done in a timely matter thank you Jim Hudson. My one complaint, you did not offer pick up for my vehicle for service. More

by Ms Kitty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Jim Hudson Lexus responded

Thank you for your positive comments. We do offer pick-up and delivery, however you have to schedule that through our service concierge‘s team. They are a little booked out at the moment, but that option is available. In the future, you can call 803-754-9500 and ask to schedule a pick up and delivery if that is what you desire. As a heads up, advanced notice is needed for this option so the more notice the better. Thank you for your business and have a great weekend. - Robert Yeomans - General Manager - 803-754-9500

March 06, 2021

Love the service and people but hate being told that I must use fifty words to evaluate them. Keep this up and I'll quit rating. More

by Ticked Off Reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us five stars! We are grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

March 03, 2021

Great Service!! TheLexus is a great car to drive and it has many great features. I especially like the way they care for your car even with a clean up. More

by kellyroosevelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us, Kelly! We appreciate your business and are happy to hear that you are so confident in the Jim Hudson Lexus of Columbia team to get the job done. Drive safely, and we hope to see you again down the road!

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