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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,149 Reviews

2,149 Reviews of Jim Hudson Lexus - Service Center

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April 09, 2021

Ms. Stratford was very understanding and made it a pleasure working with her. I was very pleased with all she did to make it a pleasant experience. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Apr 09, 2021 -

Jim Hudson Lexus responded

Sarah - Thank you for reviewing Jim Hudson Lexus of Columbia! We are happy to hear that Ms. Stratford could assist with your recent visit and we appreciate you mentioning her. Enjoy your weekend!

April 08, 2021

All good. Always a pleasure to deal with all departments in Jim Hudson Lexus. Thanks especially for getting my vehicle back to me same day. More

by Scottma95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Jim Hudson Lexus responded

It is always a pleasure to assist you! Thank you for choosing Jim Hudson Lexus of Columbia and taking the time to share your feedback. See you next time!

April 06, 2021

As always I had a great experience while waiting to get my car service. I look forward to my next visit to get my car service. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Jim Hudson Lexus responded

We truly appreciate your continued business and kind review! Thank you from all of us at Jim Hudson Lexus of Columbia and safe travels until we see you next.

April 05, 2021

Quick, friendly customer service. Repairs needed were explained clearly. Car washes and loaner vehicles are a great convenience. We have 4 vehicles which are serviced here and Shannon, Danny, and Danil h More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford
Apr 05, 2021 -

Jim Hudson Lexus responded

Wow, that is what we love to hear, Chuck! We are so pleased that our team was able to help make your experience a breeze. We appreciate your business and look forward to your next visit.

April 01, 2021

Everyone is always very nice and helpful. They do a great job of keeping me informed about the whole process and during the day, where we are at in the process. It's very helpful to know these things. More

by Genie in a Bottle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Jim Hudson Lexus responded

We can’t thank you enough for the excellent review of Jim Hudson Lexus of Columbia! Thank you for your confidence in our service team!

March 31, 2021

Melvin, my service representative was exceptional. He was thorough in explaining what service was due and how long it would take to complete the service. A true professional! More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Jim Hudson Lexus responded

Pete, it is great to hear that Melvin delivered such thorough, communicative service! Thank you for giving Jim Hudson Lexus of Columbia your business and excellent review. See you next time!

March 31, 2021

Excellent service and attention to detail. We are always extremely grateful for the care, customer service and pride the the Jim Hudson team shows all of the customers. More

by Thomas Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Jim Hudson Lexus responded

Thomas, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

Mar 31, 2021 -

Thomas Burns responded

Always a fantastic experience!

March 30, 2021

Great visit. Service performed as requested and took less time than estimated. Everyone was friendly for the most part. We were early and I called on the way to the dealership to see if we could come on in. More

by Rob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Jim Hudson Lexus responded

Hi Rob - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you again down the road!

March 27, 2021

I always have had excellent and efficient service. .On my last visit I had a special problem and was sure I would not be able to a get a loaner vehicle and have to reschedule my appointment. Erik Due cam More

by Jerry Isbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Jim Hudson Lexus responded

Jerry, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Erik know that you appreciate his help. We look forward to your next visit!

March 27, 2021

Danny Chupek is an excellent person to work with. He takes very good care of his customers...checking on and keeping his customers informed of what is going on with their car. Also Tony is easy to wo More

by Cheryl Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Jim Hudson Lexus responded

Cheryl, we are thrilled that Danny and Tony always take such great care of you and your vehicle! Thank you for making the trip to work with us here at Jim Hudson Lexus of Columbia. See you next time!

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