2,149 Reviews of Jim Hudson Lexus - Service Center
Ms. Stratford was very understanding and made it a pleasure working with her. I was very pleased with all she did to make it a pleasant experience. pleasure working with her. I was very pleased with all she did to make it a pleasant experience. More
All good. Always a pleasure to deal with all departments in Jim Hudson Lexus. Thanks especially for getting my vehicle back to me same day. in Jim Hudson Lexus. Thanks especially for getting my vehicle back to me same day. More
As always I had a great experience while waiting to get my car service. I look forward to my next visit to get my car service. my car service. I look forward to my next visit to get my car service. More
Quick, friendly customer service. Repairs needed were explained clearly. Car washes and loaner vehicles are a great convenience. We have 4 vehicles which are serviced here and Shannon, Danny, and Danil h explained clearly. Car washes and loaner vehicles are a great convenience. We have 4 vehicles which are serviced here and Shannon, Danny, and Danil have always been very helpful. More
Everyone is always very nice and helpful. They do a great job of keeping me informed about the whole process and during the day, where we are at in the process. It's very helpful to know these things. great job of keeping me informed about the whole process and during the day, where we are at in the process. It's very helpful to know these things. More
Melvin, my service representative was exceptional. He was thorough in explaining what service was due and how long it would take to complete the service. A true professional! thorough in explaining what service was due and how long it would take to complete the service. A true professional! More
Excellent service and attention to detail. We are always extremely grateful for the care, customer service and pride the the Jim Hudson team shows all of the customers. extremely grateful for the care, customer service and pride the the Jim Hudson team shows all of the customers. More
Great visit. Service performed as requested and took less time than estimated. Everyone was friendly for the most part. We were early and I called on the way to the dealership to see if we could come on in. time than estimated. Everyone was friendly for the most part. We were early and I called on the way to the dealership to see if we could come on in. The receptionist said "yeah, I guess so. We'll figure something out." Not what I expect from Lexus. But everyone else was very friendly and professional.Thanks! More
I always have had excellent and efficient service. .On my last visit I had a special problem and was sure I would not be able to a get a loaner vehicle and have to reschedule my appointment. Erik Due cam my last visit I had a special problem and was sure I would not be able to a get a loaner vehicle and have to reschedule my appointment. Erik Due came to the rescue. He helped me work out the issue and I got the loaner and the usual great service. More
Danny Chupek is an excellent person to work with. He takes very good care of his customers...checking on and keeping his customers informed of what is going on with their car. Also Tony is easy to wo takes very good care of his customers...checking on and keeping his customers informed of what is going on with their car. Also Tony is easy to work with as well...they both are why I return for service at the dealership...I come from Calabash NC. More