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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,021 Reviews

2,021 Reviews of Jim Hudson Lexus - Service Center

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September 25, 2024

All aspects of my visit was very nice. I have nothing but good words to express my visit. All good More

by Kennethmolyneaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Jim Hudson Lexus responded

It makes our day to see reviews like this, Kenneth! Thank you from the Jim Hudson Lexus of Columbia Team.

September 24, 2024

5 star rating for Jared Goodman. Service was thorough, explained things well. Wait time was reasonable. More

by patc512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Sep 24, 2024 -

Jim Hudson Lexus responded

We are pleased to hear of your great experience with Jared and our team! Thanks for taking the time to share it with us!

September 24, 2024

Great customer service. Deanna was the best. She worked with me on the 60000 mile service to give me the best deal at minimum cost! More

by robinjewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Sep 24, 2024 -

Jim Hudson Lexus responded

We are pleased to hear of your great experience with Deanna! Thanks for taking the time to share it with us.

September 20, 2024

Jim Hudson Lexus is a dealership that aims to satisfy it's customer's service. More

by Sandra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille Muna
Sep 23, 2024 -

Jim Hudson Lexus responded

Thanks so much, Sandra. We look forward to your next visit to Jim Hudson Lexus of Columbia!

September 20, 2024

From the time we enter until we leave, everyone is friendly, professional, courteous and very knowledgeable!! More

by edisto4664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your kind words with our team at Jim Hudson Lexus of Columbia! It's always our aim to provide friendly, professional, courteous, and knowledgeable service. See you next time!

September 18, 2024

Deanna was incredibly helpful. There was an issue with my tires, that I had purchased from the dealership and she resolved it immediately. This dealership has been nothing but resp More

by Bowmanna5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna 5 stars
Sep 19, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're delighted to hear that Deanna was able to resolve the tire issue promptly and that you've had a positive experience with Jim Hudson Lexus of Columbia. We appreciate your recommendation!

September 17, 2024

This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

by shellydunphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Hudson Lexus responded

Thank you for your recommendation! We're glad to hear that you've had such a positive experience with our service department. It's great to know that our team's clear communication and professionalism made an impact. If you need anything in the future, we’re here to help!

September 17, 2024

The staff is pleasant and professional. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. More

by asparks828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Erik and our team at Jim Hudson Lexus of Columbia provided a pleasant and professional experience. Safe travels, and we look forward to serving you again!

September 17, 2024

Jim Hudson Lexus was very accommodating with scheduling my appointment, Erik was courteous and knowledgeable, and the service was completed in less time than was estimated. More

by Dana T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re pleased to hear that Erik and our team were able to accommodate your scheduling needs and complete the service efficiently. If you have any more needs in the future, don’t hesitate to reach out.

September 17, 2024

Great customer service! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! More

by amclaurin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Hudson Lexus responded

We're so glad your experience with Jim Hudson Lexus of Columbia has been notably positive. Thanks for choosing us - here's to many more happy miles in your ES 500!

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