Back

Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,147 Reviews

2,147 Reviews of Jim Hudson Lexus - Service Center

Sort by
November 23, 2021

Matt was very professional and made having my car serviced a pleasure. He was prompt, informative, and helped me understand the process. I will highly recommend him to anyone. More

by ashley1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cote
Nov 24, 2021 -

Jim Hudson Lexus responded

Ashley, thank you for the great review! We appreciate your support and are happy to hear that Matt delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

November 22, 2021

Matt took the time to explain the issues I was having and what it would take to get the job done right. He was very patient, answered all my questions and I am confident in the decision to get the right wor More

by John Q
Recommend Dealer
Yes
Employees Worked With
Matt Cote
Nov 23, 2021 -

Jim Hudson Lexus responded

John, thank you for taking the time to review us! We appreciate your support and are happy to hear that Matt went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

November 22, 2021

Great Experience with Matt! He listened to my concerns and was very professional in taking me through the process. I really appreciated his timeliness in getting things done and the work he put in to make More

by k.fuhrman89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cote
Nov 23, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Matt. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

November 07, 2021

Jim Hudson's customer service is as great as the reputation of the Lexus cars More

by ric12355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
Nov 07, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us, Ric! We appreciate your business and are happy to hear that you are so confident in the Jim Hudson Lexus of Columbia team to get the job done. Drive safely, and we hope to see you back!

October 29, 2021

Awesome staff/Shaun C. and service. I have never had a less than excellent experience. More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roke
Oct 29, 2021 -

Jim Hudson Lexus responded

Diana, thank you for the great review! We appreciate your support and will be sure to pass on the kind words to Shaun. We hope to see you back at Jim Hudson Lexus of Columbia!

October 26, 2021

Good customer service that I appreciate I cannot complain I will be back to bring my car in More

by nekecia2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back next time!

October 19, 2021

I enjoy going to Jim Hudson Lexus theomake you feel welcome and are very helpful . More

by Mcknight
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We appreciate the support and hope to work with you again at Jim Hudson Lexus of Columbia. Safe travels!

October 14, 2021

smooth service, always good qualitypersonable smooth service, always good quality personable staff excellent, informative video Makes owning a Lexus worthwhile in this market More

by xl29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Jim Hudson Lexus responded

Hearing we make Lexus ownership worthwhile makes our day! Thank you for the terrific feedback, from everyone here at Jim Hudson Lexus of Columbia!

October 09, 2021

Always goes above and beyond for customer service. Facilities are comfortable and clean and plenty of snacks/beverages available should you have to wait. More

by locksbyla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Oct 09, 2021 -

Jim Hudson Lexus responded

Above and beyond customer service is the standard at Jim Hudson Lexus of Columbia! We're happy to hear we're checking all the boxes during your visits and look forward to our next chance to take excellent care of you and your vehicle!

October 09, 2021

The personnel was very friendly and courteous. I went to get a better and thought that I also needed a new battery connector. After checking it out I only needed the battery. I was not taken advantage of More

by Howbennett
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Jim Hudson Lexus responded

We are thrilled that the honesty and dedication of our team were clear to see! Thank you for coming to Jim Hudson Lexus of Columbia and for taking the time to share your feedback. Drive safely and we hope to work with you in the future!

...
68
...