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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,147 Reviews
Call Service Center (803) 754-9500

2,147 Reviews of Jim Hudson Lexus - Service Center

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February 17, 2022

I had a nail in my tire and they helped me get my cat to Lexus dealership and Shaun kept in touch with me until I picked my car up from them. Thank you Shaun More

by Lindaoulmer
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Jim Hudson Lexus responded

Linda - We appreciate you coming to Jim Hudson Lexus of Columbia for this repair. It's great to hear that Shaun provided communicative service. Thank you for your review!

Feb 17, 2022 -

Lindaoulmer responded

Thank you for giving me great service when I bring my car in for service. You check everything on my car and that makes me feel very good when I’m on the highway knowing that my trips to Florida I feel very safe. IThis is my first Lexus and I truly love my car and I will certainly trade this on another one when I trade. All of your employees have been fantastic. Have a great day!!!

February 16, 2022

Customer service was impeccable. Was in and out quickly. Shaun Crosier was very helpful and courteous. More

by Lyndaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Jim Hudson Lexus responded

We are thrilled that Shaun and the team could deliver a five-star experience for you! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your feedback. Drive safely until we see you again!

February 15, 2022

Great customer service! Kept me updated on mechanical repairs and estimates. Very professional and friendly. More

by lcarlton53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2022 -

Jim Hudson Lexus responded

Excellent customer service is our number one goal! Thank you for your business and for taking the time to share, from the whole Jim Hudson Lexus of Columbia team!

February 13, 2022

I had a great experience at Jim Hudson Lexus. Danny was excellent and everyone was super friendly. More

by Watsonjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Jim Hudson Lexus responded

Watson, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with Danny. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

February 12, 2022

Friendly, courteous, efficient, reliable, dependable, trustworthy are terms that bwst describe both Matt and dealership. More

by jim.garrison31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cote
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Feb 14, 2022 -

Jim Hudson Lexus responded

Hi Jim - Seeing your great review of Matt and the team puts a smile on our faces! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your kind feedback. Drive safely until we see you again!

February 12, 2022

Great customer service and goes above and beyond to help you! Tanner was great and so helpful. More

by mmathias2016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Jim Hudson Lexus responded

Thank you for this great review! We are pleased to hear that you found Tanner especially helpful. If there's anything else we can do for you, please let us know.

February 02, 2022

Mr. Melvin Alston can be depended on to resolve complex problems. Additionally, he provides great customer service and technical expertise. More

by I. B. Watchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2022 -

Jim Hudson Lexus responded

Thank you for your confidence in Melvin and our team! We are happy to have you as a Jim Hudson Lexus of Columbia customer and we hope to see you again down the road. Have a wonderful day!

February 01, 2022

Tanner very responsible and friendly. Also excellent Jon in explaining what was done and furnishing contact info More

by jander7
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2022 -

Jim Hudson Lexus responded

Thank you for sharing this positive feedback about Tanner and Jon! We are thrilled that you enjoyed working with our Jim Hudson Lexus of Columbia team. Hope to see you at your next visit!

January 26, 2022

Excellent experience with Mr. Mercado. Very professional and goes above and beyond for totally assisting customers. More

by Custisquintin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2022 -

Jim Hudson Lexus responded

We strive to go above and beyond for every client, and we're so glad that's clear. Thank you for the excellent review and for doing business here at Jim Hudson Lexus of Columbia!

January 25, 2022

Good service and was on time. Nice break room good staff and food service also More

by George Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cote
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Jan 25, 2022 -

Jim Hudson Lexus responded

Hi George - It is always gratifying to hear from a happy customer, so thank you for sharing this feedback! Thank you from all of us at Jim Hudson Lexus of Columbia, we look forward to seeing you next time.

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