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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,147 Reviews

2,147 Reviews of Jim Hudson Lexus - Service Center

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July 12, 2022

With so many businesses forgetting about customer service. Jim Hudson Lexus is the complete opposite. The customer service is top notch, Tanner was wonderful. When I picked my vehicle up it was cle More

by Vttwinn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Hudson Lexus responded

We love hearing that you felt our customer service was top-notch! Thank you for this great rating and review. We will be sure to pass your kind words along to Tanner here at Jim Hudson Lexus of Columbia. We look forward to seeing you again down the road!

July 12, 2022

The dealership has always been there for me. Exceptional service as well as exceptional customer service. More

by Susan Lourie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Hudson Lexus responded

Susan, we are blushing! It's an honor to provide outstanding service that's earned Jim Hudson Lexus of Columbia your trust. Thank you for being a wonderful customer!

July 10, 2022

They have lived up to their promise when purchased. There was one small glitch with this service. I had to call to see if they had forgotten cause they were much later picking up the car than usual! Th More

by hillmorjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Jim Hudson Lexus responded

We are so glad you had such a great experience with us!

July 07, 2022

Excellent service, fairly priced. Amenities, such as mochas, coffee, snacks, and water, in dealership while you wait are great. More

by Stevelattuca228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Jim Hudson Lexus responded

Your five-star review made our day! Thank you so much for sharing with the Jim Hudson Lexus of Columbia team. It's a pleasure to work with you and ensure your vehicle is serviced up to our high standards. Until next time!

July 06, 2022

I appreciate Danny for his hospitality I can count on him.Thank you so much More

by karen_kennedy_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Jim Hudson Lexus responded

Karen, thank you for your confidence in Danny and the team! We are grateful to have you as a Jim Hudson Lexus of Columbia customer and we look forward to your next visit. Drive safely!

Jul 07, 2022 -

karen_kennedy_1 responded

Thanks Jim Hudson family

July 06, 2022

thanks to Mr. Melvin from Jim Hudson Lexus of Columbia for his assistance. 5 stars goes to him. More

by Nbui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Melvin and the Jim Hudson Lexus of Columbia team. Drive safely, and we will be sure to pass on the kind feedback!

July 05, 2022

It’s always nice to have people who know what they are doing take care of your vehicle. All points are checked in a timely manner. More

by christinebw76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jim Hudson Lexus responded

Thank you, Christine, for supporting Jim Hudson Lexus of Columbia with your five stars! We are so glad you feel confident in our team. Until next time!

June 24, 2022

5 star service when I purchased my new lexus and my first service was equally as good. Danny Chupek was professional and personable as well. Definitely new I was going to be taken care of from the minute I More

by Stephon_29010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Jim Hudson Lexus responded

Stephon - Thank you so much for the glowing review! We are delighted to hear that Danny made your first service experience a success. All of us at Jim Hudson Lexus of Columbia are grateful for your business and we look forward to our continued relationship!

June 21, 2022

Samuel Mercado was my service advisor and he did a great job resolving all the issues that I had pending on my vehicle. 100% customer satisfaction, that’s he’s signature at Jim Hudson Lexus. More

by CRIVERA0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Jim Hudson Lexus responded

Thank you for this great review! We're thrilled you enjoyed working with Samuel here at Jim Hudson Lexus of Columbia. We appreciate your support and kind words, and we hope to see you again in the future!

June 21, 2022

Outstanding experience working with Erik from start to finish. He thoroughly explained the required service as well as a recommendation tires replacement. Service was completed as quoted and returned by t More

by sandra0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Jim Hudson Lexus responded

Sandra, thank you for the great review! We are so glad to hear that Erik delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

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