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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,021 Reviews
Call Service Center (803) 754-9500

2,021 Reviews of Jim Hudson Lexus - Service Center

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November 01, 2024

Excellent service from Jared. Always quick and easy to get service completed and a very nice waiting room. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman
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Nov 01, 2024 -

Jim Hudson Lexus responded

Thanks for the lovely feedback, Marcia! Jared and the Jim Hudson Lexus of Columbia team are always happy to assist you.

October 31, 2024

Always a great experience at Jim Hudson Lexus. Every service advisor that I’ve worked with in the last 4 years, has exceeded my expectations. Danny Chupek was no different. He provided excellent s More

by Ikaisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Jim Hudson Lexus responded

Thank you so much for sharing your wonderful experience! We’re thrilled to know that each of our service advisors, including Danny, has consistently exceeded your expectations over the years. We’re proud to have earned your loyalty as a Lexus driver—looking forward to serving you for many more years to come!

October 31, 2024

Excellent customer service. It is a great service when a dealer check all areas of the vehicle. Great job More

by Daniel Moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Jim Hudson Lexus responded

Daniel, we're delighted to hear you had an excellent experience with us at Jim Hudson Lexus of Columbia. Thank you for your kind words!

October 26, 2024

Received excellent service from Tanner and Christian in the service department. The service video was great and explained everything that was covered and how soon before I would need additional service ver More

by TiffanyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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Oct 28, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback, Tiffany! We're thrilled to hear that Tanner and Christian provided you with excellent service at Jim Hudson Lexus. It’s great to know the service video was helpful in explaining everything clearly. We appreciate your support and look forward to serving you again!

October 25, 2024

This dealership and the service specialist always make me feel welcomed. They take care of me, and give me honest recommendations. I’ll remain loyal to the the brand because of how good the dealership treats More

by Monique Curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Jim Hudson Lexus responded

Monique, we're delighted to hear that Danil and the team at Jim Hudson Lexus of Columbia have earned your loyalty with their exceptional service. Thank you for sharing such positive feedback! We look forward to continuing to provide top-notch care whenever you need us.

October 24, 2024

Great service. Dealer explains the problem and how to fix it,how long it takes to complete the job. More

by Benftrapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Jim Hudson Lexus responded

We're thrilled our team has hit the mark with 5-star service! Thank you for choosing Jim Hudson Lexus of Columbia.

October 21, 2024

Great customer service, clean environment and excellent service! I love being able to view the video of my car inspection. Top of the line technology! More

by Great Coffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Jim Hudson Lexus responded

Thank you for the fantastic review! We're glad you enjoyed the video inspection feature and our clean, welcoming environment. It's great to hear our technology and service exceeded your expectations! We look forward to seeing you again!

October 18, 2024

I’m very satisfied with the expertise of Jim Hudson’s Lexus dealership. Friendly staff and great customer service was very nice. More

by donnaoholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Jim Hudson Lexus responded

Thank you for your kind review! We're glad to hear you enjoyed the friendly staff and great customer service. We look forward to seeing you again at Jim Hudson Lexus!

October 18, 2024

The service experience was great! Deanna was extremely knowledgeable and very responsive to any questions I had regarding my vehicle. More

by Anita Garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
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Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you, Anita, for your kind words! We're thrilled to hear that Deanna provided such a knowledgeable and responsive service experience. We appreciate your feedback and look forward to assisting you again!

October 13, 2024

Excellent place to take your car for service, friendly people always asking if they can help you. Clean environment. More

by Fblyden1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Jim Hudson Lexus responded

Thank you for the great feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided a friendly and helpful service experience. We appreciate your support and look forward to seeing you again!

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