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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,148 Reviews

2,148 Reviews of Jim Hudson Lexus - Service Center

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July 20, 2023

Melvin Alston is a great service manager! He makes sure my car is well serviced on each visit. Jim Hudson Lexus is a great service center. More

by mcginhim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Melvin was extremely professional, and took the time to address my concerns. The maintenance mechanic provided a very thorough and informative video More

by Yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Very clean my Service Advisor was so nice let me know how long it was going take , and love video of my SUV went they were finished More

by Joann Bethea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

I am beyond pleased with the service done on my Lexus ES 350. My car drives so much better than before. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

I am more than pleased with the service on my car. I would like to say Jim Hudson Lexus is fortunate to have Shaun Crosier as an employee. He is straightforward, honest and always accommodating. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Service Rep is great. He provides updates in a speedy fashion He cares about what he is doing More

by Candicannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Went in for my second smart key. Service was friendly, professional and took a brief time to get the key programmed. Highly recommend this dealer. My owner experience had been fantas More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Top notch service from the service department every single time. I wouldn’t either of my Lexus serviced anywhere else. Thanks Colby for the extra effort to get my wife back into her GX asap. More

by mkbellamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
July 17, 2023

Thank you for doing a great job called the morning of the service guy. He pulled it within within 30 minutes. Thank you. More

by alfred.morton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

I’m always greeted with such warmth and concern for my needs. It’s always a pleasure to take my car for service. More

by sherrin.kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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