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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,021 Reviews

2,021 Reviews of Jim Hudson Lexus - Service Center

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November 14, 2024

Melvin is the Best ! !! Always takes care of you!!! Always listen to your needs!!!Thanks More

by ronjenmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are delighted that you had such a positive experience with Melvin. See you next time!

Nov 14, 2024 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are delighted that you had such a positive experience with Melvin. See you next time!

November 14, 2024

My vehicle was serviced at Jim Hudson Lexus. and It was done very well by a team of professionals from the moment I drove in until the oil change was finished. I will continue to be a loyal cust More

by Kat L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Younts
Nov 14, 2024 -

Jim Hudson Lexus responded

Kat, we're so pleased that our team at Jim Hudson Lexus of Columbia provided you with excellent service. Thank you for your loyalty and support!

November 14, 2024

My experience was not what I expected. I had an appointment and was told that my vehicle would be ready in 2 hours, however 4 hours later I was still waiting with no explanation. Hopefully More

by Fabulous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Jim Hudson Lexus responded

I'm sorry to hear about the delay during your visit. We strive for timely service and it's disappointing that we fell short this time. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

November 14, 2024

The professionalism of my service agent Erik Due has always been excellent and timely. He is very detailed and ensures i understand my recommended services and my options. The waiting area and accomadat More

by tessiesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jim Hudson Lexus responded

Wow! Thank you so much, Tessie! We appreciate hearing from you and we are grateful that you find Erik's service to be top-notch. We also love your note regarding our waiting area and car service. We are glad to be able to offer quality accommodations for our guests! Thank you again for taking the time to leave such a lovely review, and please let us know if there is anything else we can do for you!

November 12, 2024

Jared effectively ensured that I was fully informed of all the events that would transpire during my service. His attention to detail facilitated a seamless process. More

by cjkeels82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Nov 12, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared's attention to detail made your service experience seamless at Jim Hudson Lexus of Columbia. Thank you for sharing this positive feedback!

November 09, 2024

Danny is a great associate and I enjoyed working with him. Thanks Danny for all that you do More

by deetaylor95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience at Jim Hudson Lexus! We're thrilled to hear that Danny made your visit enjoyable. We truly appreciate your kind words and will be sure to pass them along to him!

November 07, 2024

Go see Erik Due. He is very knowledgeable, kind, and good at his job. We return to him every time. More

by joetrainer31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Hudson Lexus responded

Thank you for stopping by to leave Erik and Jim Hudson Lexus of Columbia a wonderful review!

November 06, 2024

Efficient, professional, thorough and polite. We arrived for our appointment, they serviced the vehicle, provided a status report and completed the service with a wash and vacuum More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Hudson Lexus responded

Kay, we're delighted to hear about your positive experience at Jim Hudson Lexus of Columbia! Our team takes pride in providing efficient and thorough service. Thank you for sharing your feedback!

November 05, 2024

Always have the best experience! Shaun and Tony are the best at what they do! Kudos to entire team!! More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Jim Hudson Lexus responded

Tammy, thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are thrilled that Shaun, Tony, and our team continue delivering top-notch service.

November 04, 2024

When We took my car for service everything went smoothly. Didn’t have to wait too long. More

by Lalidaraj
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jim Hudson Lexus responded

We are pleased to know that your service visit was satisfactory at Jim Hudson Lexus of Columbia! Thanks for the five-star review.

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