Back

Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,148 Reviews

2,148 Reviews of Jim Hudson Lexus - Service Center

Sort by
August 24, 2023

Always superior service and extra care. Personal notes from employees, etc. I've never known a car dealership that operated with such class. Colby was a top notch service rep and Kyle in sa More

by Robin Embry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Emerson, Brooke Armstrong
Aug 25, 2023 -

Jim Hudson Lexus responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 23, 2023

My sales person was AWESOME however my experience with the service representative has been disappointing with confusion and frustration More

by eugenia.kalipdirector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Hudson Lexus responded

We deeply regret the unsatisfactory encounter you had at our dealership. Our highest priority is ensuring customer contentment, and we are grateful for the important insights you've shared. Please reach out to Robert Yeomans at ryeomans@jimhudson.com to address your issue.

August 23, 2023

Nice, clean facility. Friendly and professional employees. Melvin is the best! Convenient locstion and service hours. More

by rubobwow52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 22, 2023

Melvin was courteous, professional, knowledgeable and caring as he always is. Work on my care was doy properly. More

by lizziereeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to share your excellent experience with Melvin! We are so happy they could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

August 22, 2023

Very informative and very professional. All concerns addressed. Notified of video when car when being worked on More

by Deltababe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 20, 2023

Mr Darian is the best person. Every time I come best service warm welcome. Love having my Lexus. More

by Pratima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Lexus responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

August 19, 2023

Daryn Russ is the most caring, understanding and knowledgeable salesman I've ever delt with. He is honest and looks out for his customers. Melvin Alston in the Service Dept. is also honest and unde More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Lexus responded

Thanks for the excellent review! We are so pleased to hear about your experience with Daryn and the team. Please let us know if you need anything.

August 19, 2023

Outstanding! I wrote a lot a moment ago and lost the survey 😩 Jim Hudson Lexus is the BEST More

by cisellison212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

cisellison212 responded

Service was very good Shawn helped me after car was ready to go over some of the features of my car . He was quite helpful. Jim Hudson Lexus is attentive to the “ little things “ that customers reference. That is a terrific quality of the highly regarded dealership.

August 18, 2023

Standard service, all good. .....remaining words to hit min amount of 15 x x x More

by LS460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 18, 2023

Impeccable service with kindness and care. Thankful I made the switch to JHLexus about five years ago after feeling too loyal in a burned out relationship with another dealership not related More

by LovemyLexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helpful Terry who patiently provided information. Wonderful Mpumelele who sold me my vehicle.
Aug 22, 2023 -

Jim Hudson Lexus responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

...
39
...