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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,148 Reviews

2,148 Reviews of Jim Hudson Lexus - Service Center

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September 02, 2023

I’ve never experienced such professionalism and caring employees until i purchased my lexus. I will always recommend lexus to anyone that i encounter. Great Job! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Jim Hudson Lexus responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

September 01, 2023

I owned an Acura RDX . Customer Service at Jim Hudson Lexus is much better than McDaniel’s Acura . More

by RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 31, 2023

The entire process was handled with great interest and professionalism… from scheduling thru delivering serviced vehicle.Great job.. More

by Usraso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Jim Hudson Lexus responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 30, 2023

Great job as always. Very friendly and professional service. I would highly recommend to anyone. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Jim Hudson Lexus responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 30, 2023

Excellent Service! I brought my car in for a scheduled maintenance, Shaun Crosier was my Servive Representative. He was pleasant, and professional. I was pleased with t More

by Dr. Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Daniel's very pleasant personality!
Sep 01, 2023 -

Jim Hudson Lexus responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 29, 2023

You're are the best, yall know how to treat your customers. Thanks everything's More

by Jeretta Kinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 29, 2023

Very supportive! On time! Positive feedback! IHave always been taken care of for 20 years! Whole team great! Very appreciative! More

by adehl002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
Sep 01, 2023 -

Jim Hudson Lexus responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

August 27, 2023

Curtious,professional,helpful,friendly,knowledgeable,was impressed with the service and the free snacks available More

by johnpaquette51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Jim Hudson Lexus responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 26, 2023

Professional, courteous, knowledgeable and friendly staff. While visiting any department the staff is beyond helpful. The facility is very clean and comfortable if waiting for services to be completed. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 26, 2023

Very professional in appearance, but lacks some in performance. Didn’t complete all requested servicing that I paid for. Tires were never rotated, tire pressures were not adjusted to manufacture spe More

by coachhosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Jim Hudson Lexus responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

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