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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,148 Reviews

2,148 Reviews of Jim Hudson Lexus - Service Center

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September 28, 2023

Always have trusted this dealership due to the incredible people involved, such as Tanner Carnes. He goes out of his way to make sure I am taken care of. More

by pollylampshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Lexus responded

A heartfelt thank you for your wonderful review! Your feedback means a lot to us, and we genuinely appreciate it. We're excited about the prospect of working with you again down the road.

September 28, 2023

Always friendly and provide good information about what needs to be done. I will continue with this dealer for service on my Lexus. More

by Sealsbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

September 28, 2023

Had to wait 20 minutes to get a service advisor. Once Eric took over, everything went smooth. More

by Kknight201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Lexus responded

We're absolutely delighted by your excellent review! Hearing about your experience with Eric and our team brings us immense joy. If there's anything you ever need, please don't hesitate to reach out.

September 27, 2023

I have received five star customer service every time from the service department. I haven't experienced a decline from the service department in over ten years. What more can I say! More

by ronald.dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

Melvin was great to work with on my recent vehicle service. This dealership always goes above and beyond! More

by dnlbyount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Jim Hudson Lexus responded

We extend our gratitude for sharing your high-quality experience with Melvin. Your business is valued, and we look forward to serving you again soon.

September 21, 2023

My CS person was Danil Weih who I was very pleased with. He explained everything to me where I understood it with my 90,000 inspection. Danil also told me that if I have any questions later on to not hesita More

by Will Gilfillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Jim Hudson Lexus responded

It's truly wonderful to hear that your time at our dealership was exceptional!

September 13, 2023

The service was excellent very informative . The staff was very helpful and polite. Thank you More

by Ben Wilson 7469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Sep 15, 2023 -

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

September 10, 2023

The experience was excellent from the checking to the check out. I will recommend this dealership to family and friends. More

by debragoodman077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

September 09, 2023

Service was great! Erik went above & beyond. Very professional…great personality. Would definitely recommend this dealership. More

by holler2466
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Jim Hudson Lexus responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

September 06, 2023

We always receive top-notch service at Jim Hudson Lexus. Tanner in the service department kept us informed all along the way and explained everything in detail when we picked up the vehicle. Our salesman, M More

by Tina
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

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