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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,147 Reviews

2,147 Reviews of Jim Hudson Lexus - Service Center

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October 06, 2023

Mr. Erik Due is very professional and he answered all of my questions. He’s friendly and have a lot of patience. That’s the only service Consultant that I deals with at Jim Hudson, He always does an excell More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Jim Hudson Lexus responded

We extend our gratitude for sharing your high-quality experience with Erik. Your business is valued, and we look forward to serving you again soon.

October 05, 2023

Professional and friendly. Great service. They have customer service nailed down. Will go back if I need them again. More

by Mustangbass1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jim Hudson Lexus responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

October 04, 2023

Erik did an outstanding job handling our service needs and meeting our expectations; Jim Hudson Lexus is a great dealership… More

by Jerry Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jim Hudson Lexus responded

We extend our gratitude for sharing your high-quality experience with Erik. Your business is valued, and we look forward to serving you again soon.

October 04, 2023

Like the attention of the service manager, Sam Mercado. He is very helpful and accommodating. I do want him to find out why I have a “rattling” noise in my vehicle. I expect the ride to be quiet and smooth More

by TripleC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jim Hudson Lexus responded

We're absolutely delighted by your excellent review! Hearing about your experience with Sam and our team brings us immense joy. If there's anything you ever need, please don't hesitate to reach out.

October 04, 2023

Danny and Tanner have always been great. Attentive and have always kept my car running great. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to provide feedback on your excellent experience with Danny and Tanner! We are delighted that they could facilitate a seamless experience for you. Should you require any assistance in the future, please don't hesitate to contact us.

October 03, 2023

Friendly staff, efficient service and pleasant waiting room . Easy access from the interstate . Good service More

by boekhout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jim Hudson Lexus responded

We want to convey our heartfelt thanks for sharing your experience.

September 30, 2023

Tanner was outstanding as he handled all the aspects of insuring my 60K mile service went smoothly. He was very professional and pleasant to deal with during the entire process. An excellent representativ More

by Grateful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Lexus responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

September 30, 2023

My service advisor Melvin Alston is always professional, knowledgeable and very helpful with unique problems. I can always depend on my vehicle being repaired correctly the first time. I’m very satisfied wi More

by I. B. Watchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to provide feedback on your excellent experience with Melvin! We are delighted that they could facilitate a seamless experience for you. Should you require any assistance in the future, please don't hesitate to contact us.

September 29, 2023

New in town from California. Outstanding service car was done in a timely manner and Shaun Crosier was great.. More

by rbrownblue25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Always have trusted this dealership due to the incredible people involved, such as Tanner Carnes. He goes out of his way to make sure I am taken care of. More

by pollylampshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Lexus responded

A heartfelt thank you for your wonderful review! Your feedback means a lot to us, and we genuinely appreciate it. We're excited about the prospect of working with you again down the road.

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