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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,147 Reviews
Call Service Center (803) 754-9500

2,147 Reviews of Jim Hudson Lexus - Service Center

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March 29, 2024

Always superb service & personable staff all around. The service reps explain thoroughly what is to be performed & if you need extra things done, they explain in detail what & why. More

by janie0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberley the customer service rep who answered the call & scheduled my appointment was very helpful & extremely pleasant.
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Mar 29, 2024 -

Jim Hudson Lexus responded

Janie, we're glad to know you've consistently received superb service from our team at Jim Hudson Lexus of Columbia. We always aim for clear communication about your vehicle's needs. Thanks for the positive feedback!

March 29, 2024

Wonderful service from all departments. Experience from day one when car was purchased to service appointments is always a pleasant rxperience. More

by Gaylee3
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Gaylee3 responded

Thank you for such good service at each visit. Always a pleasure to visit the dealership.

Mar 29, 2024 -

Jim Hudson Lexus responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Jim Hudson Lexus of Columbia.

March 29, 2024

Always great service and friendly helpful staff. Prompt, timely service. Like the online appointment option. More

by Hfennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Jim Hudson Lexus responded

We're glad to know you've had consistently great service with us here at Jim Hudson Lexus of Columbia. We appreciate your feedback and look forward to serving you again in the future!

March 27, 2024

Great customer service! !! I enjoy the snacks, drinks. I also appreciate the loan of a car to go shopping More

by Phuffman4478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Jim Hudson Lexus responded

We're delighted to know you enjoyed our customer service and amenities at Jim Hudson Lexus of Columbia. We aim to make your visit as comfortable as possible, including providing a loaner car! Thanks for the positive feedback!

March 27, 2024

The service I received was top shelf. Jared did a fantastic job. He was attentive, informative, and courteous. Highly recommend this service department for Lexus owners. More

by bp812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 28, 2024 -

Jim Hudson Lexus responded

We're so glad to know you had a top-notch experience with Jared at our service department. Your recommendation means the world to us here at Jim Hudson Lexus of Columbia!

December 22, 2023

Lalo is the best sale representative I have every met. He is always available and ready to help make my Lexus ownership a wonderful experience. More

by Michella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 20, 2023

Good experience with Jim Hudson Lexus I would go again when need arises I thought process for oil. Hangs to high More

by Kimoo1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Jim Hudson Lexus responded

We are delighted to hear about your exceptional experience at our dealership! Your feedback is greatly appreciated, and we thank you for taking the time to share it with us.

October 08, 2023

Service great but prices are about 20% higher than they should be. Wash and vacuum are nice but I know it is factored into price. More

by Budcronin40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Jim Hudson Lexus responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

October 08, 2023

I have been treated like a valued customer. My last visit went very well. Melvin was able to help me with very minimal time. In the past Tanner has always done an excellent job in keeping me More

by Bap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Jim Hudson Lexus responded

We extend our gratitude for sharing your high-quality experience with Tanner. Your business is valued, and we look forward to serving you again soon.

October 06, 2023

Fast safe service done on time and correctly while you wait in comfortable waiting area! More

by fjmccarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Jim Hudson Lexus responded

We're absolutely thrilled to hear about your outstanding experience at our dealership! We genuinely appreciate you taking the time to share it with us.

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