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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,147 Reviews
Call Service Center (803) 754-9500

2,147 Reviews of Jim Hudson Lexus - Service Center

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March 28, 2025

Service person was great. Dealership is well maintained with a very personable and attentive staff. More

by 2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Jim Hudson Lexus responded

Thank you for the wonderful review of Jim Hudson Lexus of Columbia! It's great to hear you were in capable hands with our service team.

March 27, 2025

DeannaParnell, Danil Weih and Sehante Simpson are the best at Jim Hudson. Love them all! More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dehante Simpson - Service Technician
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Mar 28, 2025 -

Jim Hudson Lexus responded

Mack, we are glad to hear that Deanna, Danil, and Sehante have provided such top-notch service. Thank you for being a loyal client of Jim Hudson Lexus of Columbia!

March 26, 2025

High quality service by skilled technicians! Top notch customer service! They always ensure a great experience! More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Jim Hudson Lexus responded

Tammy, we're delighted to hear about your positive experience with our team at Jim Hudson Lexus of Columbia! Thank you for recognizing our skilled technicians and top-notch service. We look forward to serving you again in the future!

March 25, 2025

The entire experience from scheduling tge service to finish was very easy and quick. They accommodated our schedule and we got us in on the date that worked well for us. More

by Natalie DuRant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Jim Hudson Lexus responded

Natalie, we're delighted to hear that your service experience was smooth and convenient at Jim Hudson Lexus of Columbia. Thank you for sharing!

March 22, 2025

Great customer service and service department. Shaun took care of my service and followed up to make sure he didn't miss anything. More

by Mrs. Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Shaun provided you with excellent service at Jim Hudson Lexus of Columbia! Thank you for sharing your experience and trusting us with your vehicle needs.

March 21, 2025

Very professional and friendly. Very service and product knowledgeable. Status snd completion on repairs were very tomely. More

by TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're delighted to hear that our team provided professional and knowledgeable service. We appreciate your feedback and look forward to serving you in the future!

March 21, 2025

Melvin is amazing great customer service and very helpful l like service my Lexus here More

by ermorse03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Jim Hudson Lexus responded

Your kind review warms our hearts! Thank you from the Jim Hudson Lexus of Columbia Team.

March 21, 2025

Outstanding service! Prompt and courteous intake, Deanna Parnell is the best!!! She makes you feel like you're her only client. Deanna gave a very detailed rundown of More

by jas626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Jim Hudson Lexus responded

We're delighted to hear about your positive experience with Deanna at Jim Hudson Lexus of Columbia! Our team is committed to providing exceptional service, and it's great to know you felt well taken care of. Thank you for sharing this feedback!

March 20, 2025

Melvin always provides 5 star service every time during my service. Thanks for all you do to keep me and my family save. More

by bwhitesides06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin consistently delivers top-notch service for you and your family at Jim Hudson Lexus of Columbia. Thank you for trusting us with your vehicle's care!

March 20, 2025

Excellent customer service. Was impressed with service video and the detailed explanation. My service rep was easy to work with. More

by Kaybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

Jim Hudson Lexus responded

Kaybee, we're delighted to hear that you had a great experience with our team at Jim Hudson Lexus of Columbia. Thank you for highlighting the service video and detailed explanations! We look forward to assisting you again in the future.

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