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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,148 Reviews

2,148 Reviews of Jim Hudson Lexus - Service Center

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June 11, 2024

Great service! We were 30 mins late for our appointment due to traffic and we were still taken care of in a timely manner and professionalism. More

by lburnett1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Hudson Lexus responded

We're glad to hear that our team at Jim Hudson Lexus of Columbia could accommodate you despite the traffic delay. Thanks for sharing your positive experience!

June 11, 2024

Danny did a great job managing my latest service visit. Seamless and went just as expected and laid out by him. More

by Larko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Hudson Lexus responded

Larko, we're delighted to hear that Danny provided a seamless service experience at Jim Hudson Lexus of Columbia. Thanks for sharing your positive feedback!

June 07, 2024

This dealer does great work on my car and I am satisfied when I leave. More

by b70dodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Jim Hudson Lexus responded

Here at Jim Hudson Lexus of Columbia, we are always thankful for positive feedback from our customers. Thank you, and we'll see you next time!

June 06, 2024

Exceptional service. Full cost of the 60,000 mile service is waaay to expensive. Most items are checklist. Efficient. Video offers very little info. More

by lemeulc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We're glad to hear that the service was exceptional at Jim Hudson Lexus of Columbia. We appreciate your input on the cost and video information, and we'll work on improving these aspects. Safe travels!

June 06, 2024

Eric was our Service Rep. and he took excellent care of our Lexus and provided important information to be mindful for future maintenance. He was very professional and courte More

by Kfrierson114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Hudson Lexus responded

Thank you for the high recommendation! We're glad to hear Eric provided excellent service and valuable information at Jim Hudson Lexus of Columbia. We appreciate your support!

June 05, 2024

Received excellent service, Tanner was awesome to work with and service was performed on a timely basis. More

by mwood
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're glad to hear Tanner and the team at Jim Hudson Lexus of Columbia provided excellent service in a timely manner. We appreciate your support!

June 05, 2024

The service was professional and prompt from the appointment scheduler, to the valet, to the service technician and service manager. Keep up the great work! More

by mwilli5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
Jun 05, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided professional and prompt service. Thanks for the encouraging words, we'll definitely keep up the great work!

June 04, 2024

Excellent and friendly customer service! We are so pleased that we purchased a car from Jim Hudson! More

by Elizamhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jim Hudson Lexus responded

Congrats on your new ride and thank you for choosing Jim Hudson Lexus of Columbia! We are so glad that our team delivered a five-star buying experience. Safe travels!

June 04, 2024

Excellent Service from Customer Care, Technical Service and Detail. Everyone was knowledgeable, friendly and focused on a positive customer experience. Our customer service rep., Danil Weih, insured that More

by Sacree123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience with us! We're delighted to hear that Danil and the team at Jim Hudson Lexus of Columbia provided excellent service. We appreciate your support and look forward to serving you again!

June 03, 2024

My entire experience with Lexus was nothing short of exceptional! Jared, my Service Advisor, was not only personable but highly professional! Everyone… from the time I drove my car in to the time I drov More

by Rosemondsquirewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 03, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared and the team at Jim Hudson Lexus of Columbia provided such an exceptional experience for you. Thank you for sharing your positive feedback!

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