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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,148 Reviews
Call Service Center (803) 754-9500

2,148 Reviews of Jim Hudson Lexus - Service Center

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September 11, 2024

Jim has been great to deal with. Very attentive and prompt. Really cares about the customer. More

by Lahol2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
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Sep 12, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your kind words for Jim and leaving Jim Hudson Lexus of Columbia a five-star review! We are so glad that you are satisfied with our service.

September 11, 2024

Erik from Jim Hudson Lexus of Columbia. Provided excellent services from start to finish. I would highly recommend anyone using Erik! More

by Sidney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Jim Hudson Lexus responded

Sidney, we're delighted to hear Erik provided excellent service at Jim Hudson Lexus of Columbia. Thanks for the recommendation!

September 08, 2024

Excellent service. Jared is great. Jim Hudson is the best Lexus dealer in the southeast More

by Walter.anderson02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
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Sep 09, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re delighted to hear that Jared and our team provided excellent service. Your praise means a lot to us. If you need any further assistance, we’re here to help!

September 07, 2024

Jared Professional knowledgeable kind customer service. Technician’s video of services performed is definitely a plus being a woman who is a woman concerned about being taking advantage of. Little to no w More

by Kmackjack62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Sampson
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Sep 09, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared and our team at Jim Hudson Lexus of Columbia provided excellent service and transparency. It's great knowing you felt comfortable with the process, including the technician's video update. Thanks for sharing your experience!

September 06, 2024

Always courteous and informative. I have never had a bad experience with my maintenance service. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Jim Hudson Lexus responded

James, we couldn't ask for a better review of Jim Hudson Lexus of Columbia! Thanks for choosing us for your service needs.

September 05, 2024

Danil is great to work with! Listen to the client and updates daily. Columbia SC More

by pbeerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re glad to hear that Danil provided excellent service by listening to your needs and keeping you updated daily. We appreciate your kind words and are pleased that your experience with us was positive. If you need any further assistance, our team is here to help.

September 03, 2024

Probably the best customer since I have ever had in an auto repair facility. The employee was definitely well trained and did everything he could to make sure I was comfortable and happy. At the end of th More

by mattmanglos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
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Sep 03, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you had such a positive experience at Jim Hudson Lexus of Columbia. Our team always aims to provide top-notch service and clear communication. Thanks for sharing your feedback!

September 02, 2024

Always a great experience. Car was delivered and picked up promptly. Service dept sent video and kept me abreast. More

by vedwards3809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Jim Hudson Lexus responded

Thank you for your review! We’re glad to hear that you had a great experience and that our team kept you updated with timely videos. If you need anything else, we’re here to help!

August 30, 2024

We have had our 2024 lexus RX350 for 8 months now. From purchase to now we have been treated great by Jim Hudson Lexus. We bouth the car.from Paule Ogburn. He was fantastic. Best buying experience More

by ebdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paule Ogburn
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Sep 02, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're delighted to hear that both Paule and Tanner have provided exceptional service throughout your time with Jim Hudson Lexus of Columbia. Enjoy every moment with your 2024 Lexus RX350, and we appreciate the recommendations!

August 30, 2024

Great atmosphere with an extremely friendly and professional team! The communication was clear and prompt. More

by gcasleysawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman (Five stars!)
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Aug 30, 2024 -

Jim Hudson Lexus responded

We're delighted to hear you enjoyed the atmosphere and found our team at Jim Hudson Lexus of Columbia friendly and professional. Thanks for sharing your experience!

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