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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,032 Reviews

2,032 Reviews of Jim Hudson Lexus - Service Center

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November 01, 2017

My experience was Excellent. I had my 50,000 mile service. My sales person was friendly and listened to my concerns. Wait time was not long. Snacks were good. More

by Lexus ES350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McDuffie
October 30, 2017

service department this is the first time i've dealt with this dealership. i must say that brandi lindsay couldn't have been more professional and friendly. my car was s More

by ellen gindman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
am not sure of the maintenance crews names but please thank them for me, ellen gindman.
October 30, 2017

Above and Beyond Service! Jim Hudson Lexus Service Department made my life so much easier last week. They delivered a loaner car to my house while my car was at the dealership More

by University of SC Educational Foundation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi
October 29, 2017

Aways first-class customer service. The customer service at Jim Hudson Lexus is unsurpassed. They always go above and beyond and keep me informed at all times about whatever issues come More

by billm1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
October 28, 2017

RX 300 with 195,000 miles 2000 model bought new in '99 has kept going with no major issues thanks in large part to Jim Hudson's service dept. Melvin Alston helped determine wha More

by dalew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
October 28, 2017

Very good experience. I enjoyed my visit. The employees were very friendly and i was able to do some school work wile I was there. I will certainly return to get more of m More

by Arnitha t Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember, but he was nice.
October 28, 2017

Once you experience it, you'll never forget it Every time I have had my car serviced st Jim Hudson, it has been a pleasure. The reason for that is Brandi Lindsay. She is so helpful and efficient wi More

by Deborah, customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Lindsay
October 27, 2017

Awesome ! I had to be at work . I arrived and stated this to the service rep.. He said he would do his best to see that i was in and out . Mr. McDuffie made su More

by Velvet Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Jay McDuffie
October 26, 2017

Above & Beyond!! Everyone from the tech, to the salesperson, to the GM took the time to look over an issue that had us concerned. Plans were made to resolve the issue More

by bstroud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech, Anita Smith & Nathan
October 25, 2017

Exceptional! Always a pleasure visiting Jim Hudson Lexus for service. Price estimate accurate; service prompt. Plus, good coffee and snacks. They're really nice More

by margot 17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McDuffie
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