Jim Hudson Lexus - Service Center

From the time we enter until we leave, everyone is friendly, professional, courteous and very knowledgeable!! friendly, professional, courteous and very knowledgeable!! More

Jim Hudson Lexus is a dealership that aims to satisfy it's customer's service. it's customer's service. More

Deanna was incredibly helpful. There was an issue with my tires, that I had purchased from the dealership and she resolved it immediately. This dealership has been nothing but resp There was an issue with my tires, that I had purchased from the dealership and she resolved it immediately. This dealership has been nothing but respectful and professional and I would recommend them to anyone looking for a new/used vehicle. More

The staff is pleasant and professional. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. More

Jim Hudson Lexus was very accommodating with scheduling my appointment, Erik was courteous and knowledgeable, and the service was completed in less time than was estimated. my appointment, Erik was courteous and knowledgeable, and the service was completed in less time than was estimated. More

Great customer service! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! More

This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

Good points— analysis of car history, appropriate service, complete car wash, good waiting area, offers loaner vehicle. service, complete car wash, good waiting area, offers loaner vehicle. More

Jim Hudson Lexus of Columbia is always welcoming! You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was my second service appointment. The first time my vehicle had service, they picked up my car and gave me a loaner vehicle to use. Erik explained everything they would be doing to my car and discussed future service appointments according to my warranty.. I didn't wait in the dealership waiting area, but was contacted by email and text messages informing me of that status of my service. Erik contacted me when my car was ready and said to meet him in his office. This was so different from most service departments. Erik and all of the staff are extremely professional and very customer oriented. An overall great experience! More

Jared was very helpful, courteous and thoughtful in keeping me well informed. Kimberly was great by making all arrangement in having someone pick my car up and bringing it back. Happy to have my car b keeping me well informed. Kimberly was great by making all arrangement in having someone pick my car up and bringing it back. Happy to have my car back and having nothing wrong with it. More