1,999 Reviews of Jim Hudson Lexus - Service Center
very good Always very friendly & accommodating . We were ably to run some errands in Columbia while my car was being serviced. Very thorough in explaining the Always very friendly & accommodating . We were ably to run some errands in Columbia while my car was being serviced. Very thorough in explaining the service being performed. More
Great Job Brandi! Brandi was very helpful when servicing my car. Another lady helped me the next day as was very nice and helpful. Brandi always seem to anticipate you Brandi was very helpful when servicing my car. Another lady helped me the next day as was very nice and helpful. Brandi always seem to anticipate your needs before you have a chance to ask. She is wonderful. More
Quick attention at service bay Quick attention when we arrived in the service bay by Matt who handled everything from there and kept us informed of the progress of service. Quick attention when we arrived in the service bay by Matt who handled everything from there and kept us informed of the progress of service. More
Very professional. The reason I rated with high qualities is that the intake person that took my information was very friendly and professional at all times. My car was The reason I rated with high qualities is that the intake person that took my information was very friendly and professional at all times. My car was also cleaned really well until someone asked if my car was new. More
Maintenance Jim Hudson Lexus has a great service center. Their staff has always been friendly and helpful. This time I had ask them to check my tires, since I k Jim Hudson Lexus has a great service center. Their staff has always been friendly and helpful. This time I had ask them to check my tires, since I kept having low tires. They found that a bolt in one tire and another with a nail. I had to purchase one and they could patch the other. More
Great dealership My family has five cars and all of them are from Hudson Dealerships. They are the best and we won't buy from any other dealer. The reason is that buyi My family has five cars and all of them are from Hudson Dealerships. They are the best and we won't buy from any other dealer. The reason is that buying a car is a substantial investment and we consider the service to be just as important at the car. Have we ever had a problem in service? Yes. The difference is that it has always been resolved quickly and professionally. More
Exemplary Service Jim Hudson Lexus IS in a class by itself. All of my customer service experiences are first class! My Lexus Hybrid is a joy to drive! Jim Hudson Lexus IS in a class by itself. All of my customer service experiences are first class! My Lexus Hybrid is a joy to drive! More
Replace airbag module on GX 470 under recall Brought my vehicle for replacing an airbag module on my 2004 Lexus GX 470.Mr Melvin Alston received my vehicle,took time to explain the process,and pr Brought my vehicle for replacing an airbag module on my 2004 Lexus GX 470.Mr Melvin Alston received my vehicle,took time to explain the process,and provided me with a service loaner.The vehicle was ready at the time promised.Overall it was a smooth process from start to finish Ganesh Pai MD More
Pleased Like how the customers are treated. You get service in a timely manner. Also I really enjoy the snacks! Really appreciate them cleaning your car after Like how the customers are treated. You get service in a timely manner. Also I really enjoy the snacks! Really appreciate them cleaning your car after the service. More
Always professional. Always customer-focused. Every time I come to Jim Hudson Lexus, I am made to feel like the most important customer they have. I highly recommend them for the professionalism e Every time I come to Jim Hudson Lexus, I am made to feel like the most important customer they have. I highly recommend them for the professionalism exhibited by both their sales and service departments. More