Jim Hudson Lexus - Service Center

Exceptional! Always a pleasure visiting Jim Hudson Lexus for service. Price estimate accurate; service prompt. Plus, good coffee and snacks. They're really nice Always a pleasure visiting Jim Hudson Lexus for service. Price estimate accurate; service prompt. Plus, good coffee and snacks. They're really nice to elderly ladies. More

Customer Oriented Professionals From the time I called the dealership for service, through the time I picked up my car, everyone I came into contact with was very courteous, friendly From the time I called the dealership for service, through the time I picked up my car, everyone I came into contact with was very courteous, friendly and eager to please. I pretty much chose when I could bring in my car and they finished the service on it in less time than anticipated. The facilities were very clean and customer oriented. Once I arrived for pickup of my car, I was finished within ten minutes or less. I was very pleased with the service here! More

Excellent customer service! I received excellent customer service from Jay McDuffie. Leroy Green was also very helpful! I am a repeat customer. I love this dealership. Thank you! I received excellent customer service from Jay McDuffie. Leroy Green was also very helpful! I am a repeat customer. I love this dealership. Thank you! More

Lexus service The dealership offers kind friendly service. I’m happy with the experience. My car was washed and cleaned up nice also. I would recommend the dealersh The dealership offers kind friendly service. I’m happy with the experience. My car was washed and cleaned up nice also. I would recommend the dealership to my friends. More

Awesome Service Lexus has always provided me with an excellent level of service which is very much appreciated. I would recommend this dealership to my friends and f Lexus has always provided me with an excellent level of service which is very much appreciated. I would recommend this dealership to my friends and family. More

50k service Excellent costumer service, had me in and out in no time. There was a thank you note in the vehicle and the little things like that make you appreciat Excellent costumer service, had me in and out in no time. There was a thank you note in the vehicle and the little things like that make you appreciate the service. More

Excellent service I have been coming to the Lexus dealership for many years now,and I can't recall of anytime that Lexus have done work for me ,and I did not like it .t I have been coming to the Lexus dealership for many years now,and I can't recall of anytime that Lexus have done work for me ,and I did not like it .the dealership and the technician all does an excellent job More

Professional and thorough service I am a new Jim Hudson Lexus customer and have been very pleased with my experiences so far. The service reps have been very attentive. I am a new Jim Hudson Lexus customer and have been very pleased with my experiences so far. The service reps have been very attentive. More

very pleased The service was excellent, fast and very professional. When I call to make an appointment, the receptionist is always very prompt and friendly. they g The service was excellent, fast and very professional. When I call to make an appointment, the receptionist is always very prompt and friendly. they go the extra mile to please. the service staff are just as friendly and professional. I have had a very positive experience with my communication with the pats department as well. over all I would say that the staff at this dealership are well trained and pay attention to the needs and concerns of their customers. More

Warranty airbag replacement From the time I drove up to drop our car off for it's appointment to have the airbag replaced under warranty until I dropped off the loaner car the ne From the time I drove up to drop our car off for it's appointment to have the airbag replaced under warranty until I dropped off the loaner car the next day, the service department lived up to what I expected of Lexus. There was a very nice Lexus RX350 waiting for me to "borrow" until our car was ready. Our car was ready when expected, but since we had also asked for a couple of small parts to be ordered for us and they wouldn't be available until the next day, I was told to keep the loaner for another day. Unfortunately, when I arrived the next afternoon, only 1 of the 2 parts could be found, so another order had to be placed. Yes, these things can and do happen. The staff was very apologetic and promptly ordered the part again and called me when it arrived. All of the staff was courteous and helpful. We look forward to working with Jim Hudson Lexus in the future. More