1,999 Reviews of Jim Hudson Lexus - Service Center
Great service. Jay McDuffie and Austin Hall provided excellent service. Scheduled maintenance, tire patched, car washed and vacuumed meet all my expectations. I had Jay McDuffie and Austin Hall provided excellent service. Scheduled maintenance, tire patched, car washed and vacuumed meet all my expectations. I had a great experience. More
Sam and Jay are great Since I moved here I have been to Jim Hudson every 5 k for my services. The experience is fantastic and I would recommend them to anyone looking for a Since I moved here I have been to Jim Hudson every 5 k for my services. The experience is fantastic and I would recommend them to anyone looking for a service department where you are treated like a king. From its new loaner cars to bottles of water for free. I've enjoyed my experience with this dealership. More
Maintenance Scheduled maintenance satisfactory. Worth the drive. Would have preferred a loaner for the two hour wait time, but was able to look around at some of Scheduled maintenance satisfactory. Worth the drive. Would have preferred a loaner for the two hour wait time, but was able to look around at some of the other cars . More
Gary G Employees, Melvin Austin and Leroy were great. Car was ready when promised and had been vacuumed and washed. Also while waiting salesman John Lund hel Employees, Melvin Austin and Leroy were great. Car was ready when promised and had been vacuumed and washed. Also while waiting salesman John Lund help me with information about their vehicles. Would definitely recommend this dealership. More
Great experience Everyone always goes above and beyond to make sure that we are happy. Excellent service! Sam Mercado was the advisor and was great as is Jamie who sol Everyone always goes above and beyond to make sure that we are happy. Excellent service! Sam Mercado was the advisor and was great as is Jamie who sold us the car. He always makes sure to say hello. More
Service beyond expectations! This was my first service since purchasing my pre-owned Lexus RX 350. The service consultant was warm and welcoming and provided great information and This was my first service since purchasing my pre-owned Lexus RX 350. The service consultant was warm and welcoming and provided great information and direction about recommend services and addressed the issues I brought to his attention as well. The service team is a well oiled and efficient team! I was in and out in under 2 hours! Thanks! More
Service When my service ended up taking longer than expected my service rep gave me a new loaner to take home over night. They are very good at relieving any When my service ended up taking longer than expected my service rep gave me a new loaner to take home over night. They are very good at relieving any stressful situation regarding service. More
Service This dealership is Stella when it comes to their customers, I have made up my mind that I will always drive a Lexus because of the service you provide This dealership is Stella when it comes to their customers, I have made up my mind that I will always drive a Lexus because of the service you provide More
Excellent service! Melvin ensured prompt, courteous service and explained all issues clearly. He made sure that a loaner vehicle was available while my car was being rep Melvin ensured prompt, courteous service and explained all issues clearly. He made sure that a loaner vehicle was available while my car was being repaired. More
Very professional, friendly, and quick service The dealership is very professional, kind, accommodating to its customers, and the area is very clean an organized . Quality of service is outstanding The dealership is very professional, kind, accommodating to its customers, and the area is very clean an organized . Quality of service is outstanding and excellent More