1,999 Reviews of Jim Hudson Lexus - Service Center
Customer Service Experience Dealing with dealership is a pleasure. I feel like I am the most important person when I am there and no matter what I need they are willing to acco Dealing with dealership is a pleasure. I feel like I am the most important person when I am there and no matter what I need they are willing to accommodate. More
Professional and friendly The dealership is the most impressive automotive design. The space feels like your home and a museum for extraordinary cars rolled into one space. T The dealership is the most impressive automotive design. The space feels like your home and a museum for extraordinary cars rolled into one space. The attention to detail in the building is consistent with the quality of the cars. More
Great experience!! Great experience! Fast service! Clean bathrooms while waiting! Service personnel was efficient, effective and explained everything! Thank you Jim Huds Great experience! Fast service! Clean bathrooms while waiting! Service personnel was efficient, effective and explained everything! Thank you Jim Hudson Lexus! I will definitely come back! More
Great service I was treated promptly. I was given a time estimate for my car's service, and I left my number since I was not waiting and did not need/want a loaner. I was treated promptly. I was given a time estimate for my car's service, and I left my number since I was not waiting and did not need/want a loaner. I received a call at the time they had estimated. My car was even more clean when I picked it up than when I dropped it off. This is my 2nd Lexis and it is the only place I haven taken either one to be serviced. More
Very impressed with service. Made sure I had loaner car. I have always been impressed with the service at this location. The service rep was very nice and made sure I was satisfied. He made sure my car was r I have always been impressed with the service at this location. The service rep was very nice and made sure I was satisfied. He made sure my car was ready. More
Great service! Shaun was able to accommodate a loaner for me once we realized I needed a 90K mile service. He was helpful in making sure that nothing was done that Shaun was able to accommodate a loaner for me once we realized I needed a 90K mile service. He was helpful in making sure that nothing was done that did not need to be done on the vehicle. And my SUV looked great when it was returned to me. More
Great service There is nothing bad that I can say. I got to my appt late and they still treated me like I was on time. I loved the professionalism. There is nothing bad that I can say. I got to my appt late and they still treated me like I was on time. I loved the professionalism. More
Rusty MacDonald was very helpful and knowledgeable. 5+ stars During my previous visit, I was very disappointed and somewhat offended by the way your sales representative and used car appraiser discussed a possib During my previous visit, I was very disappointed and somewhat offended by the way your sales representative and used car appraiser discussed a possible trade for a new car. More
Excellent Sam was very professional and courteous. I enjoy working with Sam and must say he is my favorite service representative. The service I requested was c Sam was very professional and courteous. I enjoy working with Sam and must say he is my favorite service representative. The service I requested was completed in good time. And my car was nice and clean More
Professional, efficient, courteous, excellent in all aspect From setting appointment, arranging for loaner, making delivery, picking up serviced car and returning loaner, all was excellent! Especially customer From setting appointment, arranging for loaner, making delivery, picking up serviced car and returning loaner, all was excellent! Especially customer service person and service advisor More