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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
1,999 Reviews

1,999 Reviews of Jim Hudson Lexus - Service Center

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December 20, 2017

Customer Service Experience Dealing with dealership is a pleasure. I feel like I am the most important person when I am there and no matter what I need they are willing to acco More

by poplar13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I always deal with Matt Johnson and he always has everything ready when I need service on my car. Matt has a great personality and makes visiting the dealership a pleasant experience because he always takes care of me and my car. Outstanding service
December 19, 2017

Professional and friendly The dealership is the most impressive automotive design. The space feels like your home and a museum for extraordinary cars rolled into one space. T More

by daedaluses350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
December 19, 2017

Great experience!! Great experience! Fast service! Clean bathrooms while waiting! Service personnel was efficient, effective and explained everything! Thank you Jim Huds More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
December 18, 2017

Great service I was treated promptly. I was given a time estimate for my car's service, and I left my number since I was not waiting and did not need/want a loaner. More

by LeesaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
December 16, 2017

Very impressed with service. Made sure I had loaner car. I have always been impressed with the service at this location. The service rep was very nice and made sure I was satisfied. He made sure my car was r More

by Gcnewma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure his name
December 16, 2017

Great service! Shaun was able to accommodate a loaner for me once we realized I needed a 90K mile service. He was helpful in making sure that nothing was done that More

by lajoyner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
December 15, 2017

Great service There is nothing bad that I can say. I got to my appt late and they still treated me like I was on time. I loved the professionalism. More

by Lebby78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
December 13, 2017

Rusty MacDonald was very helpful and knowledgeable. 5+ stars During my previous visit, I was very disappointed and somewhat offended by the way your sales representative and used car appraiser discussed a possib More

by lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty MacDonald
December 11, 2017

Excellent Sam was very professional and courteous. I enjoy working with Sam and must say he is my favorite service representative. The service I requested was c More

by calicab1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
December 11, 2017

Professional, efficient, courteous, excellent in all aspect From setting appointment, arranging for loaner, making delivery, picking up serviced car and returning loaner, all was excellent! Especially customer More

by Johnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolo and Matthew
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