Jim Hudson Lexus - Service Center

Quick Rusty MacDonald was awesome and accomodating. He made sure we had everything we needed. He checked on us and Marlin Gibson made sure I was aware Rusty MacDonald was awesome and accomodating. He made sure we had everything we needed. He checked on us and Marlin Gibson made sure I was aware of all the complimentary services that came with the purchase of our vehicle. JK technician 914 did an excellent job on our vehicle. More

Excellent Service Rendered. Timely service and explanations for services performed. Was able to assist with programming seat, mirrors, and steering wheel. Also shared informa Timely service and explanations for services performed. Was able to assist with programming seat, mirrors, and steering wheel. Also shared information about a purchase of floormats. More

Barry Frick is the reason I stay with Jim Hudson As always I am grateful to Barry Frick for the outstanding service he provides! He is the reason that I continue to stay with Jim Hudson. As always I am grateful to Barry Frick for the outstanding service he provides! He is the reason that I continue to stay with Jim Hudson. More

Great customer service As always the service at Jim Hudson Lexus is 2nd to none.......Mark Wickham, my sales consultant, always does a great job scheduling my service appoin As always the service at Jim Hudson Lexus is 2nd to none.......Mark Wickham, my sales consultant, always does a great job scheduling my service appointments, even if i have to reschedule. And Sam Mercado, my service advisor, does an excellent job making sure all my service needs are met. More

Great service, great employees and great atmosphere. Excellent service and excellent amenities in the waiting area. All employees are professional and courteous. I don't understand why this review has to Excellent service and excellent amenities in the waiting area. All employees are professional and courteous. I don't understand why this review has to be at least 25 words long. More

Ususal excellent experienence Comfortable wait, very easy check in and stellar workmanship! Value time as much as the customer by making service decisions fast and effective. Com Comfortable wait, very easy check in and stellar workmanship! Value time as much as the customer by making service decisions fast and effective. Computer access, snacks and beverage very helpful. More

I received punctual and excellent service The service representative, Mr. Alston, greeted me upon my arrival for my 7:30 appointment. He explained the details of the service and estimated it w The service representative, Mr. Alston, greeted me upon my arrival for my 7:30 appointment. He explained the details of the service and estimated it would take 45 minutes. I went to the comfortable lounge, drank apple juice and read some scriptures. When the service was completed, approximately 45 minutes, Mr. Alston explained the findings, i.e., tread and brake wear. He was very professional, as usual, and lead me to my washed Lexus. More

Service As always, excellent customer service and a very inviting environment. Shaun was awesome. The other staff at the dealership were friendly. I always ha As always, excellent customer service and a very inviting environment. Shaun was awesome. The other staff at the dealership were friendly. I always have a positive experiences when visiting there. More

Great Service Visit Service advisor was Rusty MacDonald who did an excellent job. Rusty was very pleasant and answered all my questions questions in a very profession an Service advisor was Rusty MacDonald who did an excellent job. Rusty was very pleasant and answered all my questions questions in a very profession and competent manner. I only had one issue with a rattle near the front right door which occurred when I was driving at speed on the Interstate.. I was told the technician and service manager tested the car and found the toneau cover was loose in the back. After I left, Rusty called to check if the problem was resolved. I told him I didn't notice the sound, but I hadn't yet been on the Interstate and I would get back to him if it still persisted. More

Exceptional Service Mr. McDuffie was upfront and honest. He explained what services were necessary for today’s visit and the implications of what could happen is I didn’t Mr. McDuffie was upfront and honest. He explained what services were necessary for today’s visit and the implications of what could happen is I didn’t get them performed. Thanks Jay! More