Jim Hudson Lexus - Service Center

Customer Service Customer service, service, and loyalty is outstanding. They will send you a notification just in case you have forgotten an appointment to remind you Customer service, service, and loyalty is outstanding. They will send you a notification just in case you have forgotten an appointment to remind you of your appointment. They are Awesome! More

Exceptional service as always! Brought vehicle in for regular service and Sam was exceptional. He was quick to anticipate our needs and made valuable use of our time. He dedication Brought vehicle in for regular service and Sam was exceptional. He was quick to anticipate our needs and made valuable use of our time. He dedication to his customer and to Jim Hudson Lexus is amazing! More

Excellent service Service for my car was excellent! Highly recommend anyone who has a Lexus go to this dealership and have their car professionally serviced. Wish the s Service for my car was excellent! Highly recommend anyone who has a Lexus go to this dealership and have their car professionally serviced. Wish the sales team had the same attention to detail as the service team did, or I would be buying my next car from Jim Hudson Lexus. More

I had an excellent experience and would recommend. I had an excellent experience at your dealership and would recommend to others because at the last minutes I decide to drive my car upstate and your d I had an excellent experience at your dealership and would recommend to others because at the last minutes I decide to drive my car upstate and your dealership got me in out. More

Setvice Everything was great, except my service guy went to lunch and my paperwork was just sitting on his desk while I? was just waitingin. I had to wander t Everything was great, except my service guy went to lunch and my paperwork was just sitting on his desk while I? was just waitingin. I had to wander the halls then go to the garage to see what was going on?? Got someone to help me and said the mechanics should have said something since the service guys desk was dark?? More

Excellent service Quick service and the dealer went the extra mile by fixing some minor body work. The only negative was that one of my tires was over inflated signific Quick service and the dealer went the extra mile by fixing some minor body work. The only negative was that one of my tires was over inflated significantly. More

First class in every aspect! There is NOTHING about this dealership that doesn’t deserve a 5 star rating!!!! Jamie in sales coordinated my service and had Gene(driver who was wond There is NOTHING about this dealership that doesn’t deserve a 5 star rating!!!! Jamie in sales coordinated my service and had Gene(driver who was wonderful)meet me with a loaner! It was raining and Gene had an umbrella out so I wouldn’t get wet and thanked me for choosing Jim Hudson! I had my first 3 Lexus serviced in Charlotte and they could learn something about SUPERB Customer service from you! My husband, who also bought a Lexus there and I are HUGE fans! And LOVE Jamie ‘s”can do” attitude! More

Feels like home!! I like working with the people at Jim Hudson lexus! They are above average in every way! I look forward to my maintenance service visits. I like working with the people at Jim Hudson lexus! They are above average in every way! I look forward to my maintenance service visits. More

Oil Change The rep was very professional and went the extra mile. He notice that the battery was getting low in my key and changed it before giving me my car. The rep was very professional and went the extra mile. He notice that the battery was getting low in my key and changed it before giving me my car. More

Quick service I realized, when the Oil Maintenance warning light came on, that I would need to bring my car in before leaving on my holiday trip. I contacted the de I realized, when the Oil Maintenance warning light came on, that I would need to bring my car in before leaving on my holiday trip. I contacted the dealership, and though it was at the last minute, they were able to squeeze me in. Convenience and availability are key things to me. More