1,983 Reviews of Jim Hudson Lexus - Service Center
Excellent Everyone was polite. Everyone was knowledgeable. Everyone was helpful. Service was timely. My car was returned clean. It was easy to set up my Everyone was polite. Everyone was knowledgeable. Everyone was helpful. Service was timely. My car was returned clean. It was easy to set up my appointment. More
B. Preston (Airbag Recall) Outstanding service, staff is always friendly and professional. Shaun C. provided me with excellent service. Bought my 2011 Lexus from D. Russ. Jim Hu Outstanding service, staff is always friendly and professional. Shaun C. provided me with excellent service. Bought my 2011 Lexus from D. Russ. Jim Hudson Dealership awesome. More
Check Engine Light Marvin was professional and helpful as we brought our 2010 HS250h in because of a check engine light issue. Parts have been ordered and I am awaiting Marvin was professional and helpful as we brought our 2010 HS250h in because of a check engine light issue. Parts have been ordered and I am awaiting the call to take care of trans-axle issue (recall matter). More
William Lesslie Lexus ES350 I had a wiper adjustment issue. Matthew Johnson provided excellent information and service and could not have been more helpful or courteous. He expla I had a wiper adjustment issue. Matthew Johnson provided excellent information and service and could not have been more helpful or courteous. He explained how the Lexus winter and regular and positions worked and let me know wiper blades was were on sale now. It really made me want to come back for service again, even though it is not convenient from my home. More
Service Visit My visit was a very pleasant one and the service was completed very timing even after the Holiday. I was able to get in and get out on my day off. My visit was a very pleasant one and the service was completed very timing even after the Holiday. I was able to get in and get out on my day off. More
GS 350 Service Always top flight and everyone is pleasant to work with. Service area is spotless and waiting room is inviting. This is why I deal with this dealer. Always top flight and everyone is pleasant to work with. Service area is spotless and waiting room is inviting. This is why I deal with this dealer. More
GS350 60k Maintenance Sam Mercado provided his typical excellent service with a great attitude. If you need a “go to” guy, he’s your man. Also, can’t thank Tony Locklear Sam Mercado provided his typical excellent service with a great attitude. If you need a “go to” guy, he’s your man. Also, can’t thank Tony Locklear (Service Mgr) enough—he always goes above and beyond my expectations and runs a first class operation More
8 th lexus in our home Outstanding service by Sam M as ALWAYS !!! It is such a pleasure to work with a consultant who cares as much about me as my car. Outstanding service by Sam M as ALWAYS !!! It is such a pleasure to work with a consultant who cares as much about me as my car. More
Waiting is a pleasure. Getting our Lexus serviced is always a pleasure at Jim Hudson Lexus. The staff is professional, and it is a comfortable and made to feel special. Getting our Lexus serviced is always a pleasure at Jim Hudson Lexus. The staff is professional, and it is a comfortable and made to feel special. More
Excellent service 25000 mile service was performed. Easy to get appointment. We wait for our vehicle. Waiting area is very comfortable with great coffee and complime 25000 mile service was performed. Easy to get appointment. We wait for our vehicle. Waiting area is very comfortable with great coffee and complimentary drinks and snacks while we waited. The car was ready at the appointed time. Love the car wash. More