Jim Hudson Lexus - Service Center

Great service, great employees and great atmosphere. Excellent service and excellent amenities in the waiting area. All employees are professional and courteous. I don't understand why this review has to Excellent service and excellent amenities in the waiting area. All employees are professional and courteous. I don't understand why this review has to be at least 25 words long. More

Ususal excellent experienence Comfortable wait, very easy check in and stellar workmanship! Value time as much as the customer by making service decisions fast and effective. Com Comfortable wait, very easy check in and stellar workmanship! Value time as much as the customer by making service decisions fast and effective. Computer access, snacks and beverage very helpful. More

Great customer service As always the service at Jim Hudson Lexus is 2nd to none.......Mark Wickham, my sales consultant, always does a great job scheduling my service appoin As always the service at Jim Hudson Lexus is 2nd to none.......Mark Wickham, my sales consultant, always does a great job scheduling my service appointments, even if i have to reschedule. And Sam Mercado, my service advisor, does an excellent job making sure all my service needs are met. More

I received punctual and excellent service The service representative, Mr. Alston, greeted me upon my arrival for my 7:30 appointment. He explained the details of the service and estimated it w The service representative, Mr. Alston, greeted me upon my arrival for my 7:30 appointment. He explained the details of the service and estimated it would take 45 minutes. I went to the comfortable lounge, drank apple juice and read some scriptures. When the service was completed, approximately 45 minutes, Mr. Alston explained the findings, i.e., tread and brake wear. He was very professional, as usual, and lead me to my washed Lexus. More

Service As always, excellent customer service and a very inviting environment. Shaun was awesome. The other staff at the dealership were friendly. I always ha As always, excellent customer service and a very inviting environment. Shaun was awesome. The other staff at the dealership were friendly. I always have a positive experiences when visiting there. More

Great Service Visit Service advisor was Rusty MacDonald who did an excellent job. Rusty was very pleasant and answered all my questions questions in a very profession an Service advisor was Rusty MacDonald who did an excellent job. Rusty was very pleasant and answered all my questions questions in a very profession and competent manner. I only had one issue with a rattle near the front right door which occurred when I was driving at speed on the Interstate.. I was told the technician and service manager tested the car and found the toneau cover was loose in the back. After I left, Rusty called to check if the problem was resolved. I told him I didn't notice the sound, but I hadn't yet been on the Interstate and I would get back to him if it still persisted. More

Exceptional Service Mr. McDuffie was upfront and honest. He explained what services were necessary for today’s visit and the implications of what could happen is I didn’t Mr. McDuffie was upfront and honest. He explained what services were necessary for today’s visit and the implications of what could happen is I didn’t get them performed. Thanks Jay! More

I received quick and excellent service. They discovered the problem promptly and the work was done by the next day.Matt Johnson checked me out efficiently and with a friendly manner. They discovered the problem promptly and the work was done by the next day.Matt Johnson checked me out efficiently and with a friendly manner. More

Quick and timely Everything was explained upon meeting with Danny. He was attentive and even noted a previous issue that has been ongoing with my vehicle for the past Everything was explained upon meeting with Danny. He was attentive and even noted a previous issue that has been ongoing with my vehicle for the past 5 years. More

Love Hudson Cars! Recently, my car was being serviced at the Lexus dealership. Because it was going to take longer than expected, I was offered a loaner vehicle to go t Recently, my car was being serviced at the Lexus dealership. Because it was going to take longer than expected, I was offered a loaner vehicle to go to the store. I was gone about an hour and it made my day much easier because I was able to run some errands. My family only buys cars (six so far) from the Hudson Dealerships because we trust them to always do the right thing. More