Jim Hudson Lexus - Service Center

Very efficient Got my car in early and out on time. Service rep friendly and efficient. Waiting area very nice. Can't ask for much more. More words required. Got my car in early and out on time. Service rep friendly and efficient. Waiting area very nice. Can't ask for much more. More words required. More

C. Peake Met my expectations for time to repair and quality of service. The upkeep of the building and the overall comfort of the waiting area. The maintenance Met my expectations for time to repair and quality of service. The upkeep of the building and the overall comfort of the waiting area. The maintenance area was clean and well organized. More

Great service even though I didn't have an appointment. JHL continues to provide 5-start service. I hope this will continue to be so in future, come rain or shine. thank you very much. JHL continues to provide 5-start service. I hope this will continue to be so in future, come rain or shine. thank you very much. More

Excellent The way that you are greeted as you enter the Service department, Melvin was great and pleasant at all times . I will return as a repeat customer The way that you are greeted as you enter the Service department, Melvin was great and pleasant at all times . I will return as a repeat customer More

5000 mile service on new vehicle Very nice customer service, very upscale waiting area with upscale snacks. Car was completed quicker than promised and was washed by hand because the Very nice customer service, very upscale waiting area with upscale snacks. Car was completed quicker than promised and was washed by hand because the weather was too cold to operate the automated car wash. I observed an executive in a suit help an older lady open a cup of yogurt. When she thanked him, he smiled and told her it was his pleasure. And it was. More

Above & Beyond This particular service employee went above and beyond expectations. After waiting for awhile before being approached when I arrived, he was able to ( This particular service employee went above and beyond expectations. After waiting for awhile before being approached when I arrived, he was able to (almost) make me forget the delay in customer service. More

Excellent Service I had a service appointment at 9:15. They took me in immediately and were very professional. The lounge was very comfortable while I waited. They w I had a service appointment at 9:15. They took me in immediately and were very professional. The lounge was very comfortable while I waited. They were doing my 25,000 mile check and an oil change and the time it took for all of this was very reasonable. I will be bringing it back again and again for maintenance. GREAT EXPERIENCE! More

Quick Rusty MacDonald was awesome and accomodating. He made sure we had everything we needed. He checked on us and Marlin Gibson made sure I was aware Rusty MacDonald was awesome and accomodating. He made sure we had everything we needed. He checked on us and Marlin Gibson made sure I was aware of all the complimentary services that came with the purchase of our vehicle. JK technician 914 did an excellent job on our vehicle. More

Excellent Service Rendered. Timely service and explanations for services performed. Was able to assist with programming seat, mirrors, and steering wheel. Also shared informa Timely service and explanations for services performed. Was able to assist with programming seat, mirrors, and steering wheel. Also shared information about a purchase of floormats. More

Barry Frick is the reason I stay with Jim Hudson As always I am grateful to Barry Frick for the outstanding service he provides! He is the reason that I continue to stay with Jim Hudson. As always I am grateful to Barry Frick for the outstanding service he provides! He is the reason that I continue to stay with Jim Hudson. More