1,999 Reviews of Jim Hudson Lexus - Service Center
I Don't Know What I Love More...My Lexus or My Dealership? I drive a 2004 RX330 that has over 334,000 miles. Before this Lexus, I drove a 1999 Lexus RX300 until a car accident. Now that I am a customer at Jim I drive a 2004 RX330 that has over 334,000 miles. Before this Lexus, I drove a 1999 Lexus RX300 until a car accident. Now that I am a customer at Jim Hudson, I will forever drive a Lexus...great/fast service, awesome customer service, friendly staff, pleasant atmosphere, modern amenities. Love, love, love being in the Lexus family!!! More
Excellent service on new car delivery. The entire dealership was responsive and completed all needed services to our satisfaction. The delivery and pickup of our car allowed us to have no The entire dealership was responsive and completed all needed services to our satisfaction. The delivery and pickup of our car allowed us to have no delays even though we live in Myrtle Beach. More
Great Service Everything was handled with professionalism. Awesome service and when I was reluctant to get a new tire I was ensured I was getting the best price. It Everything was handled with professionalism. Awesome service and when I was reluctant to get a new tire I was ensured I was getting the best price. It made me more comfortable in my purchase because of the reps friendly vibe. More
Excellent service . Very respectful. Dustin Let me know what needed to be done and then let me know when the work was completed. Would not take my Lexus anywhere els . Very respectful. Dustin Let me know what needed to be done and then let me know when the work was completed. Would not take my Lexus anywhere else. More
Great Customer Service Matthew did an excellent job. The customer service was professional and quickly done. We were in and out with everything being done that we ask. Matthew did an excellent job. The customer service was professional and quickly done. We were in and out with everything being done that we ask. More
Excellent service Everyone was very friendly and helpful. Answered all my questions quickly. Service was much faster than I thought. Gave me a quote of future work I Everyone was very friendly and helpful. Answered all my questions quickly. Service was much faster than I thought. Gave me a quote of future work I need to have done More
Great service The Jim Hudson team is always helpful and accommodative. Scheduling a time to drop off the vehicle was easy, and they made a loaner available to me. The Jim Hudson team is always helpful and accommodative. Scheduling a time to drop off the vehicle was easy, and they made a loaner available to me. More
Routine Maintenance My car had its 15,000 miles routine maintenance checkup, and she did beautifully! Rusty MacDonald, the Service Consultant, was very professional, know My car had its 15,000 miles routine maintenance checkup, and she did beautifully! Rusty MacDonald, the Service Consultant, was very professional, knowledgeable, nice and helpful. He showed me how to do several things on the car that I did not know. The service department is very efficient, and the car wash department is awesome. My car looked better than when she gets cleaned at a regular car wash. The waiting area is a great place to spend an hour or two. Very comfortable accommodations, nice refreshments, television, etc. More
Great Customer Service and the Professionalism of the Service Consultant was Excellent! The waiting lounge was very nice. The refreshments was great and met Customer Service and the Professionalism of the Service Consultant was Excellent! The waiting lounge was very nice. The refreshments was great and met the needs of people with special diets. More
Feels like home professional, well-trained, courteous, friendly, clean facility, efficient We feel at home there - and appreciate the kindness of all the staff. Sam professional, well-trained, courteous, friendly, clean facility, efficient We feel at home there - and appreciate the kindness of all the staff. Sam in the service department was our contact person and he was professional and very precise in reviewing our work order. Always good to see our friend, Sam McElveen. One of the finest gentlemen, one could ever be fortunate enough to know. More