Jim Hudson Lexus - Service Center

Great Service all around I had a flat tire on a very busy street. pulled over contacted Darryn Russ he arraigned for roadside assistance. They were prompt and professional I had a flat tire on a very busy street. pulled over contacted Darryn Russ he arraigned for roadside assistance. They were prompt and professional calling and giving me pertinent info as to arrival. When I got to J H Lexus service center chuck Helped me out again very professional and Had a new tire put on my car, car washed and good to go. Sam who usually helps me came by to say hello. How nice. More

Very Impressed With My Visit I was most impressed by the friendliness and professional manner in which I was treated . I was pleased with the work done on my car. I was most impressed by the friendliness and professional manner in which I was treated . I was pleased with the work done on my car. More

Excellent Service They made every effort to ensure my needs were met and that I understood what processes were available for my vehicle and recommendations for my futur They made every effort to ensure my needs were met and that I understood what processes were available for my vehicle and recommendations for my future visits. More

Service Contact the Best If I needed a reason to use Jim Hudson Lexus for service I would not have to go beyond the excellent service and helpfulness of Rusty MacDonald. He d If I needed a reason to use Jim Hudson Lexus for service I would not have to go beyond the excellent service and helpfulness of Rusty MacDonald. He did an excellent job and it was a pleasure to work with him. More

Excellent Experience Can't say enough good things about the treatment I received. First class from start to finish. Matt was especially personable. I'll never purchase Can't say enough good things about the treatment I received. First class from start to finish. Matt was especially personable. I'll never purchase a car anywhere else. More

Recall on airbag Jay McDuffie gave outstanding service. I did not have to wait at all. The loaner car was ready and waiting on me. Jay did an excellent job of keeping Jay McDuffie gave outstanding service. I did not have to wait at all. The loaner car was ready and waiting on me. Jay did an excellent job of keeping me update on the status of my car. Very friendly and great service from the time you arrive. I don't have the name of the other young man that greets you when you first come in but he is awesome. I think his name is Shomar, great smile and seems to enjoy his job. Keep giving the outstanding service and I will be back again. More

Safety for our Customers After receiving several recall notices, I called Jim Hudson for an appointment which was promptly made along with a loaner car. Several parts had to b After receiving several recall notices, I called Jim Hudson for an appointment which was promptly made along with a loaner car. Several parts had to be ordered which I was promptly notified of and consented to pursue. Mr. Crosier called me every step of the way. Unexpectedly, the service department found a problem with my brakes and promptly called me about the problem, the solution, the cost, and the projected date in which I would receive my car. I felt Jim Hudson Lexus went the extra mile in correcting the problem, not sending my car off the lot with a problem which needed to be fixed. Again, Mr. Crosier was professional and honest in contacting me with any situation. He wanted my Lexus to be safe on the road, and I am most appreciative. More

Very personable I was very pleased with the entire experience. The service representative was very attentive and through. The architecture was exceptional I pla I was very pleased with the entire experience. The service representative was very attentive and through. The architecture was exceptional I plan to buy my next Lexis at Jim Hudson. More

Service Intake Employee was wonderful. Representative was professional and knowledgeable. He gave me the number of the owner when I had a question regarding policy.. I called, but I have no Representative was professional and knowledgeable. He gave me the number of the owner when I had a question regarding policy.. I called, but I have not received a call back yet. More

Great service . This is my 3rd Lexus and we will keep coming back. Great waiting area and refreshments. I recommend your dealership to a lot of people. . This is my 3rd Lexus and we will keep coming back. Great waiting area and refreshments. I recommend your dealership to a lot of people. More