Jim Hudson Lexus - Service Center

"Awesome" Mr. Melvin Austin, my service representative during my visit was courteous and professional. I had routine maintenance service on my ES350. Whil Mr. Melvin Austin, my service representative during my visit was courteous and professional. I had routine maintenance service on my ES350. While I waited it was a pleasure to use the computer room to get work completed. Time passed quickly and I was back in my clean vehicle within one and a half hour. Great service! More

Service Experience There was no wait time to get in, Shaun was very proficient and made the check in process easy. They facility waiting area was great, all the convien There was no wait time to get in, Shaun was very proficient and made the check in process easy. They facility waiting area was great, all the conviences to make my short wait. More

LC Service I was very pleased with my experience. I was created upon my arrival and the attendant was knowledgeable about a pending recall and answered my quest I was very pleased with my experience. I was created upon my arrival and the attendant was knowledgeable about a pending recall and answered my questions. More

Great sales and service Rusty was fantastic selling us this car and now is fantastic working in service. Everything was taken care of with honesty and questions were addresse Rusty was fantastic selling us this car and now is fantastic working in service. Everything was taken care of with honesty and questions were addressed in a thorough manner. Great experience More

Excellent service I received stellar customer service with Jay as my service advisor. He was attentive to my issues and worked diligently to try and resolve the issue(s I received stellar customer service with Jay as my service advisor. He was attentive to my issues and worked diligently to try and resolve the issue(s). He was in constant contact with me regarding the status of my vehicle. More

Service and Insurance Claim Glad to Have Rusty as my Service Advisor. I will continue to take my car to him anytime I need help with Service or Repairs. Glad to Have Rusty as my Service Advisor. I will continue to take my car to him anytime I need help with Service or Repairs. More

Excellent assessment and feedback on services for my RX300 Outstanding support and professional and friendly customer services. Helpful in resolving problems. Best customer service provided on all visits. Wou Outstanding support and professional and friendly customer services. Helpful in resolving problems. Best customer service provided on all visits. Would not go any where else. More

Excellent Customer Services Rusty McDaniel is the Service Advisor who assisted me. I took my car in for 40K mile service, purchased new tires, and had the rear lighter checked o Rusty McDaniel is the Service Advisor who assisted me. I took my car in for 40K mile service, purchased new tires, and had the rear lighter checked out. The tires were out of stock Rusty set me up with a loaner, and was very proactive about keeping me informed on the status of my car. He offered me options between a couple of types of tires (about $80 difference in cost). He didn't push the more expensive tires. He informed me of his opinions and supported my decision. When I picked my car up, it was completely cleaned inside and out and there was a "Trade-Up" placard on the dash. I have never been so impressed with having a vehicle serviced. More

Exellent Service Jim Hudson Lexus has always provided excellent service - I purchased my ES350 in 2009 and I have continued to have it serviced at the dealership. All Jim Hudson Lexus has always provided excellent service - I purchased my ES350 in 2009 and I have continued to have it serviced at the dealership. All of the employees that I have dealt with over the years are very pleasant and professional and I have never had any issues with the work that has been performed on my car. More

Busy “ country lawyer “ Melvin and Matt do a great job accommodating my very busy schedule! Technicians are very thorough and comprehensive in their services. Support staff Melvin and Matt do a great job accommodating my very busy schedule! Technicians are very thorough and comprehensive in their services. Support staff is also pleasant . Thank you ! More