Jim Hudson Lexus - Service Center

Excellent Service I am always able to squeeze in a service appointment, without having to wait for more than a week. Plus, the waiting area is a great place to sit quie I am always able to squeeze in a service appointment, without having to wait for more than a week. Plus, the waiting area is a great place to sit quietly and catch up on some reading. More

Very good communication and excellent repair work Was told by a previous dealership that my vehicle did not qualify for a certain recall repair. Jim Hudson submitted the request and got approval and Was told by a previous dealership that my vehicle did not qualify for a certain recall repair. Jim Hudson submitted the request and got approval and did $8,000 worth of repair that cost me not one single red penny. More

Great I was greeted asap, had my paperwork ready and within 2 hours my car was complete. I have a LS 500 arriving late this month I was greeted asap, had my paperwork ready and within 2 hours my car was complete. I have a LS 500 arriving late this month More

Routine maintenance I always have a positive experience when I bring my car in for service. Every one of them is friendly and knowledgeable. The waiting area is very co I always have a positive experience when I bring my car in for service. Every one of them is friendly and knowledgeable. The waiting area is very comfortable and I actually find it relaxing because I can get some work done without any distractions. More

Excellent experience. Danny in Service was extremely thorough, read my service agreement and explained the benefits remaining. He was very personable and knowledgeable. I Danny in Service was extremely thorough, read my service agreement and explained the benefits remaining. He was very personable and knowledgeable. I worked on my laptop while I waited for my vehicle to be serviced. The waiting area was stocked with drinks, snacks and very comfortable. More

Professional service My service Advisor (Mr. Jay Mcduffie), was very courteous and provided me prompt and professional service in processing my Lexus for servicing at your My service Advisor (Mr. Jay Mcduffie), was very courteous and provided me prompt and professional service in processing my Lexus for servicing at your dealership. More

Customer Oriented Always going out of their way to make things as seamless as possible. Kind, helpful, and listens. These are the words I would use to describe the serv Always going out of their way to make things as seamless as possible. Kind, helpful, and listens. These are the words I would use to describe the service reps. Matt Johnson went out of his way to make things as pleasant as possible. More

Service Department Rusty in the service department of Jim Hudson LEXUS was the best representative that I have dealt with yet at this dealership. Thank you, Rusty Rusty in the service department of Jim Hudson LEXUS was the best representative that I have dealt with yet at this dealership. Thank you, Rusty More

Great customer service The customer service rep was helpful, friendly, and professional. He answered all my questions. He was responsive to my concerns. He made this a fas The customer service rep was helpful, friendly, and professional. He answered all my questions. He was responsive to my concerns. He made this a fast and easy process. More

Routine Service Had routine service. The Service Tech was very polite, professional and courteous. The dealership is clean and inviting. I would recommend this deale Had routine service. The Service Tech was very polite, professional and courteous. The dealership is clean and inviting. I would recommend this dealership to others. More