2,148 Reviews of Jim Hudson Lexus - Service Center
Received excellent service from Tanner and Christian in the service department. The service video was great and explained everything that was covered and how soon before I would need additional service ver the service department. The service video was great and explained everything that was covered and how soon before I would need additional service versus trying to sell me on additional services at the time. More
This dealership and the service specialist always make me feel welcomed. They take care of me, and give me honest recommendations. I’ll remain loyal to the the brand because of how good the dealership treats feel welcomed. They take care of me, and give me honest recommendations. I’ll remain loyal to the the brand because of how good the dealership treats me when I’m in need of service. Special shout out to Danil!! He’s the best! A1 communication More
Great service. Dealer explains the problem and how to fix it,how long it takes to complete the job. Dealer explains the problem and how to fix it,how long it takes to complete the job. More
Great customer service, clean environment and excellent service! I love being able to view the video of my car inspection. Top of the line technology! service! I love being able to view the video of my car inspection. Top of the line technology! More
I’m very satisfied with the expertise of Jim Hudson’s Lexus dealership. Friendly staff and great customer service was very nice. Lexus dealership. Friendly staff and great customer service was very nice. More
The service experience was great! Deanna was extremely knowledgeable and very responsive to any questions I had regarding my vehicle. Deanna was extremely knowledgeable and very responsive to any questions I had regarding my vehicle. More
Excellent place to take your car for service, friendly people always asking if they can help you. Clean environment. people always asking if they can help you. Clean environment. More
Unhappy with my last two oil changes due to the service. Two days ago I was told it would last approx two hours and I was there 4 (they did add a tire). Also I had a reservation at 11 pm and they didn't hav Two days ago I was told it would last approx two hours and I was there 4 (they did add a tire). Also I had a reservation at 11 pm and they didn't have the reservation. Jim Hudson has a great reputation and I'm surprised. I didn't leave a negative google review because I appreciate how a negative review can affect business. I hope the last two poor experiences were an anomaly. I will say Erik D tried his best Daniel S More
Excellent professional service. Advised what services would be provided and kept me updated as to the progress. Advised what services would be provided and kept me updated as to the progress. More
The only issue was the dealer did not have a loaner vehicle. Had to wait vehicle. Had to wait More