2,000 Reviews of Jim Hudson Lexus - Service Center
Service Contact the Best If I needed a reason to use Jim Hudson Lexus for service I would not have to go beyond the excellent service and helpfulness of Rusty MacDonald. He d If I needed a reason to use Jim Hudson Lexus for service I would not have to go beyond the excellent service and helpfulness of Rusty MacDonald. He did an excellent job and it was a pleasure to work with him. More
Excellent Experience Can't say enough good things about the treatment I received. First class from start to finish. Matt was especially personable. I'll never purchase Can't say enough good things about the treatment I received. First class from start to finish. Matt was especially personable. I'll never purchase a car anywhere else. More
Recall on airbag Jay McDuffie gave outstanding service. I did not have to wait at all. The loaner car was ready and waiting on me. Jay did an excellent job of keeping Jay McDuffie gave outstanding service. I did not have to wait at all. The loaner car was ready and waiting on me. Jay did an excellent job of keeping me update on the status of my car. Very friendly and great service from the time you arrive. I don't have the name of the other young man that greets you when you first come in but he is awesome. I think his name is Shomar, great smile and seems to enjoy his job. Keep giving the outstanding service and I will be back again. More
Very personable I was very pleased with the entire experience. The service representative was very attentive and through. The architecture was exceptional I pla I was very pleased with the entire experience. The service representative was very attentive and through. The architecture was exceptional I plan to buy my next Lexis at Jim Hudson. More
Service Intake Employee was wonderful. Representative was professional and knowledgeable. He gave me the number of the owner when I had a question regarding policy.. I called, but I have no Representative was professional and knowledgeable. He gave me the number of the owner when I had a question regarding policy.. I called, but I have not received a call back yet. More
Safety for our Customers After receiving several recall notices, I called Jim Hudson for an appointment which was promptly made along with a loaner car. Several parts had to b After receiving several recall notices, I called Jim Hudson for an appointment which was promptly made along with a loaner car. Several parts had to be ordered which I was promptly notified of and consented to pursue. Mr. Crosier called me every step of the way. Unexpectedly, the service department found a problem with my brakes and promptly called me about the problem, the solution, the cost, and the projected date in which I would receive my car. I felt Jim Hudson Lexus went the extra mile in correcting the problem, not sending my car off the lot with a problem which needed to be fixed. Again, Mr. Crosier was professional and honest in contacting me with any situation. He wanted my Lexus to be safe on the road, and I am most appreciative. More
Excellent Customer Service Every time I visit this establishment, I am treated with nothing less than absolute courtesy. The sales team as well as the service department are the Every time I visit this establishment, I am treated with nothing less than absolute courtesy. The sales team as well as the service department are the best that I have ever encountered. I highly recommend this dealership for any of your needs. More
Wonderful serice department A+ - easy to drop off car and pick up. No wasted time or waiting around. The best dealership and sevice department anyone could ever want. A+ - easy to drop off car and pick up. No wasted time or waiting around. The best dealership and sevice department anyone could ever want. More
Great service . This is my 3rd Lexus and we will keep coming back. Great waiting area and refreshments. I recommend your dealership to a lot of people. . This is my 3rd Lexus and we will keep coming back. Great waiting area and refreshments. I recommend your dealership to a lot of people. More
Good Service Service was completed in a timely manner. The car was wash and clean and return to the pickup area in shape . The service Rep name Jay was very and co Service was completed in a timely manner. The car was wash and clean and return to the pickup area in shape . The service Rep name Jay was very and considerate . Jay > More