Jim Hudson Lexus - Service Center

Stellar Service I have come to expect great service from Jim Hudson Lexus. Every visit is exceptional. Highly recommended dealer. The service department is extremely I have come to expect great service from Jim Hudson Lexus. Every visit is exceptional. Highly recommended dealer. The service department is extremely professional and knowledgeable. More

Excellent service Matt always goes above and beyond to ensure every experience is a great one. He is the best! On top of it every time. Thx Matt ! Matt always goes above and beyond to ensure every experience is a great one. He is the best! On top of it every time. Thx Matt ! More

I am so grateful. What a blessing you were to me! I was so pleased with my service. My car would not start as I was trying to leave for work at the hospital. Tony the service manager came through fo I was so pleased with my service. My car would not start as I was trying to leave for work at the hospital. Tony the service manager came through for me in such a big way. He brought me a new battery when the old battery refused to work anymore.. Not only did he install the new battery but he helped me by programming my garage door opener. You were such a blessing to me. Thank you. Joy More

Good deal Excellent customer service.. Jay is an excellent service advisor and gives an honest assessment of your vehicle needs. Technician did an awesome and q Excellent customer service.. Jay is an excellent service advisor and gives an honest assessment of your vehicle needs. Technician did an awesome and quick job to get my vehicle back to me. More

" Great Smile " with a "Warm Personality" on a raining day Upon my arrival at Jim Hudson on 4/9/18 at approximately 10:20 a.m., A smiling gentleman (Melvin) walked out in the rain and greeted me at my car! He Upon my arrival at Jim Hudson on 4/9/18 at approximately 10:20 a.m., A smiling gentleman (Melvin) walked out in the rain and greeted me at my car! He asked me if I would like a cup of coffee or water and welcomed me to the dealership! Melvin guided me into the dealership, opening the door and ask me to make myself comfortable and have a seat. Melvin explained in detail exactly what would be checked and repaired per my request from beginning to the end. This was the best customer service experience I have had in many moons. Thank you so much Melvin from making me fall in love with Lexus and making my experience so pleasant. I will be back to see you for my car maintenance in the future! I love the " Loaner Lexus" too! A Lover of Lexus for Life, Sincerely, Robin Bolton More

30,000 service. Great service and really moved to get my work done quickly when he realized I had a deadline. Very accommodating and waiting is always easy here. I di Great service and really moved to get my work done quickly when he realized I had a deadline. Very accommodating and waiting is always easy here. I did miss the hot tea though! Very efficient! More

Maintenance Service I took my vehicle in for 15,000 mile maintenance. I was provided with a a loaner which I needed while my car was being serviced. The service was prof I took my vehicle in for 15,000 mile maintenance. I was provided with a a loaner which I needed while my car was being serviced. The service was professional, courteous, easy, and timely. It fully met my expectations. More

Consistency Service exceeds what is expected at Jim Hudson Lexus from the time you enter the garage to the time you check out. When you are greeted with a smile Service exceeds what is expected at Jim Hudson Lexus from the time you enter the garage to the time you check out. When you are greeted with a smile and given one after service has been performed you know you are valued as a customer. More

Excellent Service Experience Outstanding Customer Service in the Service Department. Mr. McDuffie and Mr. Alston always provide quality service in a timely manner. They always tre Outstanding Customer Service in the Service Department. Mr. McDuffie and Mr. Alston always provide quality service in a timely manner. They always treat me like family. More

Great Job Fabulous service! Friendly! Reliable! Knowledgeable! Great job! On time! All was good! Only compliments! Thank you for your help with my Le Fabulous service! Friendly! Reliable! Knowledgeable! Great job! On time! All was good! Only compliments! Thank you for your help with my Lexus GX! Sean and Sam were excellent! More