Jim Hudson Lexus - Service Center

Excellent experience. Danny in Service was extremely thorough, read my service agreement and explained the benefits remaining. He was very personable and knowledgeable. I Danny in Service was extremely thorough, read my service agreement and explained the benefits remaining. He was very personable and knowledgeable. I worked on my laptop while I waited for my vehicle to be serviced. The waiting area was stocked with drinks, snacks and very comfortable. More

Professional service My service Advisor (Mr. Jay Mcduffie), was very courteous and provided me prompt and professional service in processing my Lexus for servicing at your My service Advisor (Mr. Jay Mcduffie), was very courteous and provided me prompt and professional service in processing my Lexus for servicing at your dealership. More

Customer Oriented Always going out of their way to make things as seamless as possible. Kind, helpful, and listens. These are the words I would use to describe the serv Always going out of their way to make things as seamless as possible. Kind, helpful, and listens. These are the words I would use to describe the service reps. Matt Johnson went out of his way to make things as pleasant as possible. More

Service Department Rusty in the service department of Jim Hudson LEXUS was the best representative that I have dealt with yet at this dealership. Thank you, Rusty Rusty in the service department of Jim Hudson LEXUS was the best representative that I have dealt with yet at this dealership. Thank you, Rusty More

Routine Service Had routine service. The Service Tech was very polite, professional and courteous. The dealership is clean and inviting. I would recommend this deale Had routine service. The Service Tech was very polite, professional and courteous. The dealership is clean and inviting. I would recommend this dealership to others. More

Great customer service The customer service rep was helpful, friendly, and professional. He answered all my questions. He was responsive to my concerns. He made this a fas The customer service rep was helpful, friendly, and professional. He answered all my questions. He was responsive to my concerns. He made this a fast and easy process. More

Very pleasant experience Danny was very pleasant, helpful and answered all of my questions. He got my service done timely while I waited and informed me about the cost of the Danny was very pleasant, helpful and answered all of my questions. He got my service done timely while I waited and informed me about the cost of the tire sensors before repairing as I had asked. More

Very good Good service provided by Jim Hudson staff. Comfortable customer waiting area. Darrin Russ saw me waiting and took time to speak with me. Darrin is the Good service provided by Jim Hudson staff. Comfortable customer waiting area. Darrin Russ saw me waiting and took time to speak with me. Darrin is the primary reason I shop for vehicles at Jim Hudson Lexus. More

Prompt and Professional My car was serviced in a timely manner as promised. Was able to get some much needed work done in a very relaxing atmosphere. The service manager ke My car was serviced in a timely manner as promised. Was able to get some much needed work done in a very relaxing atmosphere. The service manager kept me informed as to what was being done and when my car would be ready which enabled me to plan out the rest of my morning!! More

Surprisingly efficient Pleasant and efficient. Scheduling was easy, waiting area pleasant. The service man was eager to please and even wiped out several areas in the interi Pleasant and efficient. Scheduling was easy, waiting area pleasant. The service man was eager to please and even wiped out several areas in the interior I wanted cleaned. More