Jim Hudson Lexus - Service Center

My need for service on the 2014 Lexus LS 460 I always receive a very warm welcome and the finest of service. For 14 years I have been doing business with Jim Hudson Lexus there has never been an I always receive a very warm welcome and the finest of service. For 14 years I have been doing business with Jim Hudson Lexus there has never been an issue or problem. I always recommend Jim Hudson Lexus. I purchased the maintenance plan with the car and have never had to pay anything extra. More

Service Dept I recently took my lexus in for an oil change. Danny said that the the service dept reported that my axle was leaking and that it would cost over $1, I recently took my lexus in for an oil change. Danny said that the the service dept reported that my axle was leaking and that it would cost over $1,000 to repair. Unfortunately, my car's warranty had recently expired. I decided to wait to repair and talked to Tony, the service manager about it. Tony said that he'd make some phone calls to see if he could get the work done cheaper since my warranty had recently expired. Tony and Danny both called me back a week later to say that Jim Hudson Lexus was going to repair my leaking axle for free even though it was no longer under warranty!! I love Jim Hudson Lexus--it's a beautiful facility and they treat you like family! More

First Class A truly delightful experience from start to finish!!!! Rusty was just awesome!!! Top rate employee!!! I sincerely thank the “Lexus Team” for their f A truly delightful experience from start to finish!!!! Rusty was just awesome!!! Top rate employee!!! I sincerely thank the “Lexus Team” for their friendly faces and excellent work!!!!! More

Lexus cola Great job! Lexus Cola is awesome! I have never had anything but an excellent experience here! I am 20 minutes from Lexus Augusta but I drive 1 1/2 h Great job! Lexus Cola is awesome! I have never had anything but an excellent experience here! I am 20 minutes from Lexus Augusta but I drive 1 1/2 hours to go to Lexus Cola! More

Service Great service and fast. Danny was very informative about how long it would it would take for the service. It was finished in the exact amount that he Great service and fast. Danny was very informative about how long it would it would take for the service. It was finished in the exact amount that he said it would take. More

Great service! I always appreciate having a loaner. It makes service so convenient for a busy person. Communication is easy and prompt and everyone sat service is fr I always appreciate having a loaner. It makes service so convenient for a busy person. Communication is easy and prompt and everyone sat service is friendly! More

Very helpful My only complaint is that we have repeatedly asked that MY NAME be the one on here. This is my car. Tina Matheny. Not Kenneth My only complaint is that we have repeatedly asked that MY NAME be the one on here. This is my car. Tina Matheny. Not Kenneth More

Exceptional experience I am always confident that the customer service is matched with the technical service. Jay McDuffie is always operating from a position of integrity a I am always confident that the customer service is matched with the technical service. Jay McDuffie is always operating from a position of integrity and is respectful of my extremely busy schedule. I am always sensitive to exceptional, efficient and effective service and I consistently experience this type of service at Jim Hudson Lexus. Thank you. More

Excellent Customer and Technician Service Jay was an excellent customer service representative. He informed me about the service requirement for my car and about the length of time it would Jay was an excellent customer service representative. He informed me about the service requirement for my car and about the length of time it would take to repair. He offered me a loaner since it would take 4 - 4 1/2 hours to repair. He called me the next morning to inform me that my car was ready. I was very pleased with his outstanding customer service. The technician showed me the problem with my car and explained what had to be done. More

Just easy Everything was comfortable, timely and easy. It goes without saying the work and people were superior. The appointment was easy to make, the loaner Everything was comfortable, timely and easy. It goes without saying the work and people were superior. The appointment was easy to make, the loaner vehicle was ready and waiting, the service people are friendly and completely knowledgeable. Perfect and EASY! More