Jim Hudson Lexus - Service Center

excellent experience I am confident that I will receive great service as well as quality work. Therefore, this experience was not disappointing. Melvin Alston always goes I am confident that I will receive great service as well as quality work. Therefore, this experience was not disappointing. Melvin Alston always goes to great lengths to accommodate me and make me feel appreciated as a customer. More

Great service Shawn provided superb service on our recent visit. A part had to be ordered, and Sean was a bulldog in tracking the replacement part and communicatin Shawn provided superb service on our recent visit. A part had to be ordered, and Sean was a bulldog in tracking the replacement part and communicating with us. More

Service for my RX350 Very good service and timely service as well. Wish had more coupons or discounts for repeat customers. Always friendly and courteous service. Never h Very good service and timely service as well. Wish had more coupons or discounts for repeat customers. Always friendly and courteous service. Never had a bad experience whenever I visit. More

20000 mile checkup Appointment was checked in on time, estimate of time for completion was right on, and service was again outstanding. Did everything they were asked t Appointment was checked in on time, estimate of time for completion was right on, and service was again outstanding. Did everything they were asked to do. More

Very professional and excellent customer service. My service consultant, Melvin Alston, was very professional and friendly in handling the service on my car. I would truly recommend your service depar My service consultant, Melvin Alston, was very professional and friendly in handling the service on my car. I would truly recommend your service department to others. More

Professional and prompt service Everything went smoothly from the scheduling to the pickup. It is so good to finally have good customer service. All representatives were very pleas Everything went smoothly from the scheduling to the pickup. It is so good to finally have good customer service. All representatives were very pleasant, even though they were not servicing me. More

Professional Workmanship I depend on Jim Hudson Lexus to get it right the first time. All of my experiences have been very good. There have been no problems with the work perf I depend on Jim Hudson Lexus to get it right the first time. All of my experiences have been very good. There have been no problems with the work performed on my vehicle. More

Excellent Service I am always able to squeeze in a service appointment, without having to wait for more than a week. Plus, the waiting area is a great place to sit quie I am always able to squeeze in a service appointment, without having to wait for more than a week. Plus, the waiting area is a great place to sit quietly and catch up on some reading. More

Very good communication and excellent repair work Was told by a previous dealership that my vehicle did not qualify for a certain recall repair. Jim Hudson submitted the request and got approval and Was told by a previous dealership that my vehicle did not qualify for a certain recall repair. Jim Hudson submitted the request and got approval and did $8,000 worth of repair that cost me not one single red penny. More

Great I was greeted asap, had my paperwork ready and within 2 hours my car was complete. I have a LS 500 arriving late this month I was greeted asap, had my paperwork ready and within 2 hours my car was complete. I have a LS 500 arriving late this month More