Jim Hudson Lexus - Service Center

Good deal Excellent customer service.. Jay is an excellent service advisor and gives an honest assessment of your vehicle needs. Technician did an awesome and q Excellent customer service.. Jay is an excellent service advisor and gives an honest assessment of your vehicle needs. Technician did an awesome and quick job to get my vehicle back to me. More

" Great Smile " with a "Warm Personality" on a raining day Upon my arrival at Jim Hudson on 4/9/18 at approximately 10:20 a.m., A smiling gentleman (Melvin) walked out in the rain and greeted me at my car! He Upon my arrival at Jim Hudson on 4/9/18 at approximately 10:20 a.m., A smiling gentleman (Melvin) walked out in the rain and greeted me at my car! He asked me if I would like a cup of coffee or water and welcomed me to the dealership! Melvin guided me into the dealership, opening the door and ask me to make myself comfortable and have a seat. Melvin explained in detail exactly what would be checked and repaired per my request from beginning to the end. This was the best customer service experience I have had in many moons. Thank you so much Melvin from making me fall in love with Lexus and making my experience so pleasant. I will be back to see you for my car maintenance in the future! I love the " Loaner Lexus" too! A Lover of Lexus for Life, Sincerely, Robin Bolton More

30,000 service. Great service and really moved to get my work done quickly when he realized I had a deadline. Very accommodating and waiting is always easy here. I di Great service and really moved to get my work done quickly when he realized I had a deadline. Very accommodating and waiting is always easy here. I did miss the hot tea though! Very efficient! More

Maintenance Service I took my vehicle in for 15,000 mile maintenance. I was provided with a a loaner which I needed while my car was being serviced. The service was prof I took my vehicle in for 15,000 mile maintenance. I was provided with a a loaner which I needed while my car was being serviced. The service was professional, courteous, easy, and timely. It fully met my expectations. More

Consistency Service exceeds what is expected at Jim Hudson Lexus from the time you enter the garage to the time you check out. When you are greeted with a smile Service exceeds what is expected at Jim Hudson Lexus from the time you enter the garage to the time you check out. When you are greeted with a smile and given one after service has been performed you know you are valued as a customer. More

Excellent Service Experience Outstanding Customer Service in the Service Department. Mr. McDuffie and Mr. Alston always provide quality service in a timely manner. They always tre Outstanding Customer Service in the Service Department. Mr. McDuffie and Mr. Alston always provide quality service in a timely manner. They always treat me like family. More

Great Job Fabulous service! Friendly! Reliable! Knowledgeable! Great job! On time! All was good! Only compliments! Thank you for your help with my Le Fabulous service! Friendly! Reliable! Knowledgeable! Great job! On time! All was good! Only compliments! Thank you for your help with my Lexus GX! Sean and Sam were excellent! More

Dealership oil change Dealership is so comfortable ie seats, usable computer, television, snacks , etc. You feel very welcomed and like family. We have always been most hap Dealership is so comfortable ie seats, usable computer, television, snacks , etc. You feel very welcomed and like family. We have always been most happy every time we come there. More

Best dealer service I have brought my 2010 RX350 in for service to Jim Hudson since I got it in 2010 Melvin Alston is the representative that are most frequently deal wit I have brought my 2010 RX350 in for service to Jim Hudson since I got it in 2010 Melvin Alston is the representative that are most frequently deal with from the time I arrive at Jim Hudson until the time I leave I receive prompt and courteous attention and I appreciate that I am getting honest guide and some what kind of service I need on my car. More

Service Experience Great experience! Jay made sure to provide quality service in a timely manner. He knew I had to be at work at a certain time, so he made sure to have Great experience! Jay made sure to provide quality service in a timely manner. He knew I had to be at work at a certain time, so he made sure to have my car ready way before that time. Jay went above and beyond and the interior and exterior of my car was cleaned like brand new. He's definitely an asset to the company! More