2,001 Reviews of Jim Hudson Lexus - Service Center
Lexus cola Great job! Lexus Cola is awesome! I have never had anything but an excellent experience here! I am 20 minutes from Lexus Augusta but I drive 1 1/2 h Great job! Lexus Cola is awesome! I have never had anything but an excellent experience here! I am 20 minutes from Lexus Augusta but I drive 1 1/2 hours to go to Lexus Cola! More
Service Great service and fast. Danny was very informative about how long it would it would take for the service. It was finished in the exact amount that he Great service and fast. Danny was very informative about how long it would it would take for the service. It was finished in the exact amount that he said it would take. More
Very helpful My only complaint is that we have repeatedly asked that MY NAME be the one on here. This is my car. Tina Matheny. Not Kenneth My only complaint is that we have repeatedly asked that MY NAME be the one on here. This is my car. Tina Matheny. Not Kenneth More
Great service! I always appreciate having a loaner. It makes service so convenient for a busy person. Communication is easy and prompt and everyone sat service is fr I always appreciate having a loaner. It makes service so convenient for a busy person. Communication is easy and prompt and everyone sat service is friendly! More
Exceptional experience I am always confident that the customer service is matched with the technical service. Jay McDuffie is always operating from a position of integrity a I am always confident that the customer service is matched with the technical service. Jay McDuffie is always operating from a position of integrity and is respectful of my extremely busy schedule. I am always sensitive to exceptional, efficient and effective service and I consistently experience this type of service at Jim Hudson Lexus. Thank you. More
Excellent Customer and Technician Service Jay was an excellent customer service representative. He informed me about the service requirement for my car and about the length of time it would Jay was an excellent customer service representative. He informed me about the service requirement for my car and about the length of time it would take to repair. He offered me a loaner since it would take 4 - 4 1/2 hours to repair. He called me the next morning to inform me that my car was ready. I was very pleased with his outstanding customer service. The technician showed me the problem with my car and explained what had to be done. More
Just easy Everything was comfortable, timely and easy. It goes without saying the work and people were superior. The appointment was easy to make, the loaner Everything was comfortable, timely and easy. It goes without saying the work and people were superior. The appointment was easy to make, the loaner vehicle was ready and waiting, the service people are friendly and completely knowledgeable. Perfect and EASY! More
Stellar Service I have come to expect great service from Jim Hudson Lexus. Every visit is exceptional. Highly recommended dealer. The service department is extremely I have come to expect great service from Jim Hudson Lexus. Every visit is exceptional. Highly recommended dealer. The service department is extremely professional and knowledgeable. More
Excellent service Matt always goes above and beyond to ensure every experience is a great one. He is the best! On top of it every time. Thx Matt ! Matt always goes above and beyond to ensure every experience is a great one. He is the best! On top of it every time. Thx Matt ! More
I am so grateful. What a blessing you were to me! I was so pleased with my service. My car would not start as I was trying to leave for work at the hospital. Tony the service manager came through fo I was so pleased with my service. My car would not start as I was trying to leave for work at the hospital. Tony the service manager came through for me in such a big way. He brought me a new battery when the old battery refused to work anymore.. Not only did he install the new battery but he helped me by programming my garage door opener. You were such a blessing to me. Thank you. Joy More