2,001 Reviews of Jim Hudson Lexus - Service Center
Jim Hudson Lexus review I came in for my 45,000 mile checkup. The gentleman who took care of me was very courteous and professional. He kept me updated and got me out in a ti I came in for my 45,000 mile checkup. The gentleman who took care of me was very courteous and professional. He kept me updated and got me out in a timely fashion. More
OUTSTANDING EXPERIENCE Melvin was very friendly and very professional. I always feel like I'm a special person and treated very special at Jim Hudson Lexus dealership. Melvin was very friendly and very professional. I always feel like I'm a special person and treated very special at Jim Hudson Lexus dealership. More
Always a great experience Always a pleasure doing business with Jim Hudson Lexus. I have purchased many cars from this dealership and they always make me feel special and accom Always a pleasure doing business with Jim Hudson Lexus. I have purchased many cars from this dealership and they always make me feel special and accommodate all my requests!! I will never go anywhere else to purchase my cars. More
Excellent Service I didn't have a scheduled service appointment. I went to the dealership and waited for my car to be serviced. It was serviced in a couple of hours. I didn't have a scheduled service appointment. I went to the dealership and waited for my car to be serviced. It was serviced in a couple of hours. During that time I was able to hang out in the computer room with ample snacks. Thank you! More
White glove service with a smile! Thank you to Rusty and the service team for making my experience such a pleasure. I enjoy the relationship I have with my local Lexus family. Kudos Thank you to Rusty and the service team for making my experience such a pleasure. I enjoy the relationship I have with my local Lexus family. Kudos to Jim Hudson for the dealerships commitment to excellence. More
Service was great! The Jim Hudson Lexus service department has always done great work! They always work around my schedule and make it easy to get my Lexus serviced when The Jim Hudson Lexus service department has always done great work! They always work around my schedule and make it easy to get my Lexus serviced whenever it needs routine service. More
Excellent service - best ever! Service was easy to schedule, and even got recommended times to miss commuter traffic. At the dealer, I was greeted (super friendly and professional! Service was easy to schedule, and even got recommended times to miss commuter traffic. At the dealer, I was greeted (super friendly and professional!), took care of paperwork and was escorted to the customer lounge. Service was completed early, my service rep took care of the paperwork and escorted me to my car. This was the best service I’ve experienced at any dealership! Quick, easy, professional, friendly. My service rep was best in class! Hats off to Danny Chupek! More
My need for service on the 2014 Lexus LS 460 I always receive a very warm welcome and the finest of service. For 14 years I have been doing business with Jim Hudson Lexus there has never been an I always receive a very warm welcome and the finest of service. For 14 years I have been doing business with Jim Hudson Lexus there has never been an issue or problem. I always recommend Jim Hudson Lexus. I purchased the maintenance plan with the car and have never had to pay anything extra. More
Service Dept I recently took my lexus in for an oil change. Danny said that the the service dept reported that my axle was leaking and that it would cost over $1, I recently took my lexus in for an oil change. Danny said that the the service dept reported that my axle was leaking and that it would cost over $1,000 to repair. Unfortunately, my car's warranty had recently expired. I decided to wait to repair and talked to Tony, the service manager about it. Tony said that he'd make some phone calls to see if he could get the work done cheaper since my warranty had recently expired. Tony and Danny both called me back a week later to say that Jim Hudson Lexus was going to repair my leaking axle for free even though it was no longer under warranty!! I love Jim Hudson Lexus--it's a beautiful facility and they treat you like family! More
First Class A truly delightful experience from start to finish!!!! Rusty was just awesome!!! Top rate employee!!! I sincerely thank the “Lexus Team” for their f A truly delightful experience from start to finish!!!! Rusty was just awesome!!! Top rate employee!!! I sincerely thank the “Lexus Team” for their friendly faces and excellent work!!!!! More