Jim Hudson Lexus - Service Center

Consistently excellent service As always, Jim Hudson Mexus goes above and beyond with their unparalleled customer service! Melvin and his entire team in the Service Department are w As always, Jim Hudson Mexus goes above and beyond with their unparalleled customer service! Melvin and his entire team in the Service Department are wonderful to deal with. More

Service department I pull in, greeted immediately, leave car, phone call to say it's ready, service dept greets me again and explains service and I drive off in a car wa I pull in, greeted immediately, leave car, phone call to say it's ready, service dept greets me again and explains service and I drive off in a car washed and serviced until next time. Great job! Thanks More

Very professional Always have a good experience when I bring my car in for service. They are professional and answer all questions. Work done is the highest quality. Always have a good experience when I bring my car in for service. They are professional and answer all questions. Work done is the highest quality. More

quick and easy drop off / loaner car ready/ easy pick up It is a pleasure to come in for service. Everyone is very helpful the facility is clean and inviting and the service is efficient. I like that they It is a pleasure to come in for service. Everyone is very helpful the facility is clean and inviting and the service is efficient. I like that they estimate a time for pick up and hit it everytime no delays. I really like the early morning drop off it works great with my schedule. The service guys are great and Danny is a pleasure to work with he is a great addition to the team More

Excellent Service I brought my car in for the regular service. My Service Consultant was Melvin Alston. Very knowledgeable. He went over the 130,000 miles service reco I brought my car in for the regular service. My Service Consultant was Melvin Alston. Very knowledgeable. He went over the 130,000 miles service recommendation. I waited for my car. The wait was not long and the waiting area is the best. More

Excellent Service Our teenage son brought the car in for service. The car needed new tires. The Service Advisor, Melvin, was so helpful and called to discuss the issue Our teenage son brought the car in for service. The car needed new tires. The Service Advisor, Melvin, was so helpful and called to discuss the issue with our us and our son. We were so greatful that he took the time to help us and our son. My son said he was thankful for the additional knowledge. More

We are always pleased with your service Jim Hudson cares about their customers, and the loaner car is appreciated. Everyone is always courteous and friendly. You are taken care of at you tim Jim Hudson cares about their customers, and the loaner car is appreciated. Everyone is always courteous and friendly. You are taken care of at you time of arrival, More

Maintenance I have owned my Lexus for almost 2 years. I love everything about it. The ride is wonderful & the dependability is great. I live 1.5 hours from the de I have owned my Lexus for almost 2 years. I love everything about it. The ride is wonderful & the dependability is great. I live 1.5 hours from the dealership but it's worth the drive. The staff is so friendly & efficient. More

Great quality service Never have I had a dealership cater to me like Jim Hudson. The property & facilities are superb & sales & service are wonderful. Highly recommend to a Never have I had a dealership cater to me like Jim Hudson. The property & facilities are superb & sales & service are wonderful. Highly recommend to anyone. More

Timely & courteous service I always receive above par service & attention. Clean facility, complimentary snacks & drinks, as well as the use of a loaner car. I travel about 60 I always receive above par service & attention. Clean facility, complimentary snacks & drinks, as well as the use of a loaner car. I travel about 60 miles because Jim Hudson provides better customer service than Hendricks Lexus in Charleston, which is much closer to my home. Therefore I always request a loaner car so I can schedule other appointments in Columbia while having my car serviced. More