2,045 Reviews of Jim Hudson Lexus - Service Center
OUTSTANDING SERVICE EXPERIENCE Everything about the service was excellent! The wait time was reasonable and Danny was extremely helpful as always. Would highly recommend him to wor Everything about the service was excellent! The wait time was reasonable and Danny was extremely helpful as always. Would highly recommend him to work with and would highly recommend the dealership for service!!!! More
First Service on my first Lexus The staff was very helpful. This is my first Lexus and service. Could not have asked for a more accommodating team. The waiting area meets all your ne The staff was very helpful. This is my first Lexus and service. Could not have asked for a more accommodating team. The waiting area meets all your needs and is very comfortable. Highly recommend this location. More
Excellent Service The service was excellent and fast. A loaner vehicle was available although I did not need it. The waiting area is very relaxing and everyone is so fr The service was excellent and fast. A loaner vehicle was available although I did not need it. The waiting area is very relaxing and everyone is so friendly and helpful. More
Excellent customer service and a wonderful waiting area The customer service was thoughtful and very thorough on explaining what was expected and the price of the maintenance work I had done. I am also very The customer service was thoughtful and very thorough on explaining what was expected and the price of the maintenance work I had done. I am also very satisfied with how clean and relaxing they keep the customer waiting area . More
120 thousand mile check up and new tires I was given a loaner car to use while mine was being repaired. I needed a new battery by w credit was given for the old battery since it was only two I was given a loaner car to use while mine was being repaired. I needed a new battery by w credit was given for the old battery since it was only two years old. More
Sam Mercado is terrific! Sam checked me in and made sure he understood any/every concern regarding maintenance. When he called to let me know the car was ready he also advised Sam checked me in and made sure he understood any/every concern regarding maintenance. When he called to let me know the car was ready he also advised that the techs were satisfied that all items met standards. Checkout was quick and simple. More
Shaun is awesome!!! The service is always awesome! The folks here make sure you always feel welcome and that any issue you have is a priority for them, no matter the age The service is always awesome! The folks here make sure you always feel welcome and that any issue you have is a priority for them, no matter the age of your vehicle! More
Waiting time After scheduling a service a week in advance a loaner vehicle was not available and my service took twice as long as expected causing me to be away fr After scheduling a service a week in advance a loaner vehicle was not available and my service took twice as long as expected causing me to be away from the office to long. More
Excellent Service! I have been a long time customer at Jim Hudson Lexus Service Department. They provide excellent customer service and address any issues very quickly! I have been a long time customer at Jim Hudson Lexus Service Department. They provide excellent customer service and address any issues very quickly! Satisfied customer! More
Awesome service Jim Hudson Lexus provide customer service at its Best. Smiling faces, quick attention and service combined with a comfortable environment is why I own Jim Hudson Lexus provide customer service at its Best. Smiling faces, quick attention and service combined with a comfortable environment is why I own a Lexus and love being apart of this family💞 More