2,002 Reviews of Jim Hudson Lexus - Service Center
Check engine lights were on I had 3 check engine lights on. I went to Jim Hudson without an appointment to have it checked out. They took me right in, did the diagnostic, and f I had 3 check engine lights on. I went to Jim Hudson without an appointment to have it checked out. They took me right in, did the diagnostic, and found out it was something that was replaced in all of the GX460s. I was a little surprised that was not caught when I was in there a month earlier for service. Always friendly service writers. More
Everything was excellent. Everything was excellent service. The loaner car was very nice. Everything was ready for me at my service appointment when I arrived and when my servi Everything was excellent service. The loaner car was very nice. Everything was ready for me at my service appointment when I arrived and when my service was completed. Thank you. More
Excellent service Met immediately by consultant. Mileage service was quick and efficient. Car run like new each time I bring it in for routine preventive maintenance Met immediately by consultant. Mileage service was quick and efficient. Car run like new each time I bring it in for routine preventive maintenance service. More
No complaints always good Great service I will continue to use JimHudson Lexus I will call if I need another car all employees are friendly and helpful Thank you Jim Hudso Great service I will continue to use JimHudson Lexus I will call if I need another car all employees are friendly and helpful Thank you Jim Hudson employees. More
Good service Friendly and efficiert timely taken without delay. Explained some concerns about car features. Cost elevated for service rendered. Could have had same Friendly and efficiert timely taken without delay. Explained some concerns about car features. Cost elevated for service rendered. Could have had same service performed for half the cost More
Another Jim Moore oil change When I go in for what I'd call an oil change, they tell me it is ********mileage checkup time. I have been a loyal customer for over 15 years, so I When I go in for what I'd call an oil change, they tell me it is ********mileage checkup time. I have been a loyal customer for over 15 years, so I trust what ever they tell me needs to be done. More
Service recall - wiring harness for headlights Service required an additional day to service my vehicle and I was provided a loaner vehicle for 3 days as I was traveling at the time. Service required an additional day to service my vehicle and I was provided a loaner vehicle for 3 days as I was traveling at the time. More
Saved the day The Dealership wasn’t using the on-line schedule system other than for slotting service to open times. In the online form, I asked the Dealership to The Dealership wasn’t using the on-line schedule system other than for slotting service to open times. In the online form, I asked the Dealership to call me if a loaner car wasn’t available. No call. Matthew discovered the oversight and made it right. I made my appointment on time. I returned after 3 hours to find my car serviced and clean. No hassle, no fail, in spite of the error. A great debriefing of my service results too. Good job. More
Great service! Scheduled major service appointment. A loaner car was waiting when I arrived. Melvin Austin was attentive and gracious. I was notified as soon as m Scheduled major service appointment. A loaner car was waiting when I arrived. Melvin Austin was attentive and gracious. I was notified as soon as my car was ready tor pick-up. More
Great service is the normal standard. Melvin Alston’s great service is the normal standard at Jim Hudson. A routine O?i?l? Change and Tire Rotation is given the same attention that a high Melvin Alston’s great service is the normal standard at Jim Hudson. A routine O?i?l? Change and Tire Rotation is given the same attention that a high dollar service purchase receives. More