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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,045 Reviews

2,045 Reviews of Jim Hudson Lexus - Service Center

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July 26, 2018

OUTSTANDING SERVICE EXPERIENCE Everything about the service was excellent! The wait time was reasonable and Danny was extremely helpful as always. Would highly recommend him to wor More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
July 25, 2018

First Service on my first Lexus The staff was very helpful. This is my first Lexus and service. Could not have asked for a more accommodating team. The waiting area meets all your ne More

by Nlind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
July 25, 2018

Excellent Service The service was excellent and fast. A loaner vehicle was available although I did not need it. The waiting area is very relaxing and everyone is so fr More

by gjeffcoat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
July 22, 2018

Excellent customer service and a wonderful waiting area The customer service was thoughtful and very thorough on explaining what was expected and the price of the maintenance work I had done. I am also very More

by eddie6119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek, Tony Locklear
July 22, 2018

120 thousand mile check up and new tires I was given a loaner car to use while mine was being repaired. I needed a new battery by w credit was given for the old battery since it was only two More

by Janewyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
July 21, 2018

Sam Mercado is terrific! Sam checked me in and made sure he understood any/every concern regarding maintenance. When he called to let me know the car was ready he also advised More

by jfcpalmetto@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
July 21, 2018

Shaun is awesome!!! The service is always awesome! The folks here make sure you always feel welcome and that any issue you have is a priority for them, no matter the age More

by Zanne98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
July 19, 2018

Waiting time After scheduling a service a week in advance a loaner vehicle was not available and my service took twice as long as expected causing me to be away fr More

by Andy52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
July 19, 2018

Excellent Service! I have been a long time customer at Jim Hudson Lexus Service Department. They provide excellent customer service and address any issues very quickly! More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
July 19, 2018

Awesome service Jim Hudson Lexus provide customer service at its Best. Smiling faces, quick attention and service combined with a comfortable environment is why I own More

by Kimberley Brazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
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